All comment authors...
 
Notifications
Clear all

Paid Addons Support Forum Only

Please note, that here we only support Paid Addons issues and questions.

gVectors Support staff works from 6am to 6pm (GMT+0)

All questions related to wpForo and wpDiscuz free plugins should be asked in the corresponding plugin support forum:

 

wpDiscuz Support Forum wpForo Support Forum

All comment authors are showing up as guests.


WPDiscuzNoob
(@wpdiscuznoob)
Active Member
Joined: 4 years ago
Posts: 7
Topic starter  

Hi,

I have been using wpDiscuz for some time now. It is an awesome commenting plugin. 🙂

 

Most of things work just fine but I noticed that all the authors of old comments show up as guests. For example, the comment from posts author from an year earlier is also labelled as "Guest". However, the comments have proper labels.

I recently messed up my `postsmeta` table. Did this change the author labels for old comments. If it did, how can I correct the author labels again?

For example, the comment from a post author now labels him as "Guest". How can I again get the "Author" label back on those comments?

Thanks.


Quote
Topic Tags
Astghik
(@astgh)
Support Team Admin
Joined: 5 years ago
Posts: 5354
 

Hi @wpdiscuznoob,

Thank you for contacting us.

Could you please send the admin login details to info[at]gvectors.com email address to allow us to check it? 


ReplyQuote
WPDiscuzNoob
(@wpdiscuznoob)
Active Member
Joined: 4 years ago
Posts: 7
Topic starter  

Hi @astghik,

I have sent the email. New comments show the right user roles. Only the old ones label everyone as Guest.

Thanks.

This post was modified 3 years ago by WPDiscuzNoob

ReplyQuote
Astghik
(@astgh)
Support Team Admin
Joined: 5 years ago
Posts: 5354
 

@wpdiscuznoob

Yes, I see, thank you, however, you've forgotten to add your website URL. Please send it as well. 


ReplyQuote
WPDiscuzNoob
(@wpdiscuznoob)
Active Member
Joined: 4 years ago
Posts: 7
Topic starter  

@astghik

I have sent the URL now. 🙂


ReplyQuote
Astghik
(@astgh)
Support Team Admin
Joined: 5 years ago
Posts: 5354
 

@wpdiscuznoob

Now It's ok. Let us check the issue. I'll update this topic asap. 


ReplyQuote
WPDiscuzNoob
(@wpdiscuznoob)
Active Member
Joined: 4 years ago
Posts: 7
Topic starter  

@astghik

Do you have any update regarding this issue?

There is no problem if the author roles on old comments can't be changed. There are just two comments anyway. 🙂

Thanks.


ReplyQuote
Astghik
(@astgh)
Support Team Admin
Joined: 5 years ago
Posts: 5354
 

@wpdiscuznoob

ok, we've found the reason for the issue. Somehow the user Id and the comments are not connected with each other. Probably the user was deleted and the new user was added with the same email and name, but in this case, IDs are not the same. 

You should find and change the userID for the current comments. 


ReplyQuote
WPDiscuzNoob
(@wpdiscuznoob)
Active Member
Joined: 4 years ago
Posts: 7
Topic starter  

Hi @astghik

Posted by: @astghik

You should find and change the userID for the current comments. 

Could you please tell me where these comments would be located?

Thanks.

 


ReplyQuote
Astghik
(@astgh)
Support Team Admin
Joined: 5 years ago
Posts: 5354
 

@wpdiscuznoob

sure, you can find it in wp_comments DB table. 


ReplyQuote
WPDiscuzNoob
(@wpdiscuznoob)
Active Member
Joined: 4 years ago
Posts: 7
Topic starter  

Thank you @astghik 🙂

 


ReplyQuote
Share:
Scroll to top