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WPDiscuzNoob
(@wpdiscuznoob)
Active Member
Joined: 1 year ago
Posts: 7
14/08/2019 6:24 pm  

Hi,

I have been using wpDiscuz for some time now. It is an awesome commenting plugin. Smile

 

Most of things work just fine but I noticed that all the authors of old comments show up as guests. For example, the comment from posts author from an year earlier is also labelled as "Guest". However, the comments have proper labels.

I recently messed up my `postsmeta` table. Did this change the author labels for old comments. If it did, how can I correct the author labels again?

For example, the comment from a post author now labels him as "Guest". How can I again get the "Author" label back on those comments?

Thanks.


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 3285
16/08/2019 1:34 pm  

Hi @wpdiscuznoob,

Thank you for contacting us.

Could you please send the admin login details to info[at]gvectors.com email address to allow us to check it? 


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WPDiscuzNoob
(@wpdiscuznoob)
Active Member
Joined: 1 year ago
Posts: 7
16/08/2019 5:00 pm  

Hi @astghik,

I have sent the email. New comments show the right user roles. Only the old ones label everyone as Guest.

Thanks.

This post was modified 1 month ago by WPDiscuzNoob

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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 3285
16/08/2019 5:04 pm  

@wpdiscuznoob

Yes, I see, thank you, however, you've forgotten to add your website URL. Please send it as well. 


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WPDiscuzNoob
(@wpdiscuznoob)
Active Member
Joined: 1 year ago
Posts: 7
16/08/2019 5:45 pm  

@astghik

I have sent the URL now. Smile


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 3285
16/08/2019 5:48 pm  

@wpdiscuznoob

Now It's ok. Let us check the issue. I'll update this topic asap. 


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WPDiscuzNoob
(@wpdiscuznoob)
Active Member
Joined: 1 year ago
Posts: 7
17/08/2019 10:55 am  

@astghik

Do you have any update regarding this issue?

There is no problem if the author roles on old comments can't be changed. There are just two comments anyway. Smile
Thanks.


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 3285
17/08/2019 3:28 pm  

@wpdiscuznoob

ok, we've found the reason for the issue. Somehow the user Id and the comments are not connected with each other. Probably the user was deleted and the new user was added with the same email and name, but in this case, IDs are not the same. 

You should find and change the userID for the current comments. 


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WPDiscuzNoob
(@wpdiscuznoob)
Active Member
Joined: 1 year ago
Posts: 7
17/08/2019 4:30 pm  

Hi @astghik

Posted by: @astghik

You should find and change the userID for the current comments. 

Could you please tell me where these comments would be located?

Thanks.

 


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 3285
17/08/2019 4:33 pm  

@wpdiscuznoob

sure, you can find it in wp_comments DB table. 


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WPDiscuzNoob
(@wpdiscuznoob)
Active Member
Joined: 1 year ago
Posts: 7
17/08/2019 5:11 pm  

Thank you @astghik Smile

 


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