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[Solved] Comment Author Info Not Displaying On Divi Theme

4 Posts
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Posts: 2
Customer
Topic starter
(@graham-morgan)
Member
Joined: 2 months ago

Hi,

I have the latest version of the Comment Author Info Plugin installed on my test discussion board on the Divi Theme. I get the floating mini Author Info when hovering over the Authors Avatar but as soon as I click the View Full Info link I get nothing. I searched the forum and found a way of getting the Full Author Info container showing below the footer using the following css...

#wcaiInfoAnchor, #wcaiInfo, #wcaiInfoShort{
display: block !important;
}

So it is there just not being called for some reason.

Have you come across this before, do you have any ideas how to fix this issue?

Here's a link to the test site...

https://csws-discussion-board.definitivedev.com/2023-cohort-discussion-boards/2023-cohort-programme-updates-discussion-board/midway-review-meetings-and-reports-2/

3 Replies
Astghik
Posts: 5911
Admin
(@astgh)
Illustrious Member
Joined: 6 years ago

Hi Graham Morgan,

I've already asked the developers to check the issue. I'll update this topic once I get a response from them.

Astghik
Posts: 5911
Admin
(@astgh)
Illustrious Member
Joined: 6 years ago

Please update the addon to the latest version, delete all kinds of caches and check again. 

Posts: 2
Customer
Topic starter
(@graham-morgan)
Member
Joined: 2 months ago

Hi Astghik,

This update has fixed the issue, everything is working perfectly now. Thank you for your prompt action to resolve this.

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