[Solved] wpDiscuz plugins keep getting deactivated automatically

Please provide us with your order ID. 

@astgh order ID is 46797 (different account, same domain)

just to confirm, we've bought the license with this account

@crank

Please send the admin login details to info[at]gvectors.com email address. I'll ask the developers to check the issue for you.

@astgh Any update on this? We sent login details as requested a week ago, but we haven't got any answer yet.

Dear @crank,

Please share the email subject here so that we can easily find it.

@astgh 

"Login details Preispirat staging - faulty plugins"

We cannot check on the staging website. However, the developers have made some changes to the core wpDiscuz plugin. Please find the new version attached below.

Here are the steps you should follow:

• Uninstall the wpDiscuz plugin from your website.
• Delete the existing plugin.
• Download and install the version attached below.
• Activate the add-ons and check again.

wpdiscuz.zip

@astgh maybe I'm looking at the wrong place, but I can't see any attachment with your comment. Alternatively, you can also send it to my mail (the one from the mail inquiry "Login details Preispirat staging - faulty plugins")

@crank

 Please find it below: 

@astgh @julian-zrotz

We've tested the new file and instead of our normal design:  

It no shows an outdated version: https://imgur.com/8Iiqu8S

Did you change the CSS elements? If yes, could you provide another file where our normal design is shown?

@crank 

Please read this FAQ: https://wpdiscuz.com/community/f-a-q/if-design-of-the-wpdiscuz-comment-form-is-broken/#post-10629

@astgh Thank you, seems like it works now as intended 🙂

One more thing, it keeps showing these messages in the backend, even if dismissing them by clicking on "x": https://imgur.com/qDJUnlE

Is there a solution for this?

Hi,

Those messages are intended to be displayed if the keys are not inserted, so you cannot remove them of the addons are not activated. 

@astgh Actually, those messages are shown for all plugins, that are activated:

https://imgur.com/Z8cce61
https://imgur.com/YWG25eo

@crank 

If you see the "Activate X plugin!" message, this means that you need to insert the keys in the "Activation key" section. 

Please navigate to Dashboard > wpDiscuz > Settings admin page and find the addon activation form on the top. Then use your order activation key and activate it. 

Example:

@astgh Thank you for specifying, it worked 🙂

@astgh Hello again, unfortunately the message is shown again, even though we didn't change anything.

@crank,

Please follow the steps below: 

• Uninstall the wpDiscuz plugin from your website.
• Delete the existing plugin.
• Download and install the version attached below.
• Activate the add-ons and check again.

The issue should be solved.