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Syntax Highlighter Isn't In My Yearly Subscription List?

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(@joshie)
Posts: 11
Member Customer
Topic starter
 

I am wondering why wpDiscuz Syntax Highlighter isn't on my list of all add-ons plugins since I have purchased a "bundle"/all plugins for a yearly subscription? If this is an error, can you please add it to my list of add-on so I can use it and as well the key for it?

Thanks so much!

 
Posted : 25/07/2020 8:51 am
Astghik
(@astgh)
Posts: 6131
Illustrious Member Admin
 

Hi @joshie,

The addon was released on 25 May 2020 and you'd purchased the bundle before the release of the addon. So it's not included in the bundle you've purchased. 

 
Posted : 25/07/2020 3:07 pm
(@joshie)
Posts: 11
Member Customer
Topic starter
 

@astghik You mean, any new plugins, features, and whatnot won't be included the yearly subscription? Only the updates to the current plugins that were in the bundle at that time?

That's kind of... Unfair if you think about it but alright. Is there a way that you'd be willing to give a discount or a way for that plugin (syntax highlighter) to be added that yearly bundle for yearly subscribed updates instead of having to wait for that "old" bundle to expire to kill the renewal and THEN do it all over again by buying a "new" bundle deal next year in order to have that just one new or others if more in future to be added in the bundle if there's one? Thanks so much!

This post was modified 4 years ago 2 times by Joshie
 
Posted : 26/07/2020 10:33 am
Astghik
(@astgh)
Posts: 6131
Illustrious Member Admin
 

@joshie,

Please contact us via support[at]gvectors.com email address. We'll provide a 50% discount for the addon. 

 
Posted : 27/07/2020 12:59 pm
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