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[Solved] re-activate keys

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Product License Questions

Last Post by ioannis76 7 years ago

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ioannis76

(@ioannis76)

Posts: 7

Member Customer

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[#3754]

please have a problem activating the keys after I needed to make a format on my site and reload the add-ons that I bought from you, it makes me an error and I do not activate the key ... please for your help.
my order is
Order #29460 was placed on January 7, 2019 and is currently Completed.

Posted : 05/04/2019 10:17 am

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Astghik

(@astgh)

Posts: 6645

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Hi @ioannis76,

We've just reset it. Please try to activate again.

Posted : 05/04/2019 1:15 pm

ioannis76

(@ioannis76)

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unfortunately I can not activate my keys, it is probably a bug of the hosting server.
this is error: Something went wrong: cURL error 28: connect() timed out!

I got an answer from you as much as I did, and your reply, I communicated it to the technical section of my hosting site. Their answer was that they have and have on their servers all the necessary requirements, and the problem of activation of the keys remains. What does it advise me to do?

It seems your hosting service uses and old PHP version. Please make sure it's 7.1 or higher. For more information please read this support topic:

https://gvectors.com/forum/wpforo-embeds/cant-activate-plug-in-timed-out-after-10001-milliseconds-error/%23post-14384&source=gmail&ust=1554546985078000&usg=AFQjCNE5R1rkoM-xzOTbMN9I3JNvAxGyM g"> https://gvectors.com/forum/wpforo-embeds/cant-activate-plug-in-timed-out-after-10001-milliseconds-error/#post-14384

Posted : 05/04/2019 3:07 pm

ioannis76

(@ioannis76)

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I can send you to your email, support@gvectors.com, the details of the administrator to see the problem if you want.

Posted : 05/04/2019 3:18 pm

Astghik

(@astgh)

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@ioannis76,

Please let us know the PHP version of your server.

Posted : 05/04/2019 3:33 pm

ioannis76

(@ioannis76)

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the PHP version is the 7.2

Posted : 05/04/2019 3:46 pm

Astghik

(@astgh)

Posts: 6645

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ok @ioannis76, thank you.

We're going to check it. I'll back to you asap.

Posted : 05/04/2019 3:47 pm

ioannis76

(@ioannis76)

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thank you

Posted : 05/04/2019 3:47 pm

ioannis76

(@ioannis76)

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I just turned on the keys thanks.

Posted : 05/04/2019 8:36 pm

Astghik

(@astgh)

Posts: 6645

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Hi @ioannis76,

Please confirm that the issue with the update is solved?

Posted : 06/04/2019 12:48 pm

ioannis76

(@ioannis76)

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my hosting company blocked you, your ip, because it was attacked, and you have to change it, explained it to me ... they just accepted, and you broke out, and the key information was made.

Posted : 06/04/2019 2:27 pm

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