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Download addons when a license expires

lasportsfans
(@lasportsfans)
Member Customer

Why should my ability to download addons be revoked when a license expires?

Quote
Topic starter Posted : 05/02/2021 5:36 am
Tom
 Tom
(@tomson)
Support Team Admin

@lasportsfans,

You just need to contact us via support[at]gvectors.com email address to get the addon version which was available on the day of the license expiration.

ReplyQuote
Posted : 05/02/2021 9:34 am
oliver07
(@oliver07)
New Member

Can you please elaborate on how to contact you is it by this forum or through gmail?

ReplyQuote
Posted : 29/11/2021 9:55 pm
Tom
 Tom
(@tomson)
Support Team Admin
Posted by: @oliver07

Can you please elaborate on how to contact you is it by this forum or through gmail?

The addon download link cannot be accessible when the license is expired, because the link is always pointed to the latest version of the addon. The license is designed to let you download new versions so if the license is expired you're not allowed to download the latest version and updates. If you want to get the version which was available during your license period just contact us via support[at]gvectors.com email address and we'll send you the installation package of your addon version.

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Posted : 06/12/2021 2:15 pm
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