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[Solved] Membership Forums not showing for members

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Posts: 11
Customer
Topic starter
(@psych)
Member
Joined: 5 months ago

Another follow-up. I was able to find that the setting "Role-Usergroup Synchronization" was turned off, so I turned it on, which corrected the synchronization being unavailable:

screenshot usergroups synced

However, after synchronizing, I still have only one member synced despite the below table:

screenshot usergroups synced 2

And I still cannot see the forum when logging in as a member/subscriber/registered user. I greatly appreciate any further help. Thank you.

Posts: 11
Customer
Topic starter
(@psych)
Member
Joined: 5 months ago

Another update. I just realized that I logged in with the wrong username/account. For that one "subscriber" that synced as a "registered" user, I can now see the forums so it appears that it has been a syncing issue. Now, is there a way to sync the remaining "subscribers" with the "registered" user role without doing each one manually as I did with the above one? Clicking the synchronize button is not working. Thank you.

Posts: 4175
 Tom
Admin
(@tomson)
Famed Member
Joined: 9 years ago

@psych,

It'll be synched automatically once all your user groups are synched with one user role. So create two usergroups for Author and Contributor user roles then synchronize them.

Posts: 11
Customer
Topic starter
(@psych)
Member
Joined: 5 months ago

Thank you for the reply. Given that I only had a few users, I just assigned them to the customer (pending) user role and then back to the subscriber user role to sync them up with the registered usergroup.

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