Issues after renewal

And dont get me wrong, I appreciate the work you gys do here, and the plug ins are great. But when I spend near $200, and have been using your services for over 5 years, I just want to feel a little more valued. I dont want to feel ignored. 

I hope you understand my frustration. I dont mean to come across as moody and cause conflict in anyway, but I need to express when I feel like I am not being treated fairly. 

Any update on this? 

I need to buy the Topic custom fields Plug in. But if you can give me 50% off, Ill buy the reactions plug in too. 

I started this thread over a week ago!! I spent $200 on these plug ins, and should have some kind of "premium" support but have had one single answer to this post since the thread was started!

I have emailed you, got no reply, posted here again and again, and got only one single reply. What kind of premium support is this really? 

I have been using these plug ins with wpforo since 2019! Over 6 years, and this is how I get treated. Its unacceptable IMO and goes to show how much you all appreciate your customers.

Dont worry about replying, I wont be buying the last plug ins I asked for. It can stay as it is. I wont be back here to try and ask you for more help with it clearly falls on deaf ears. 

Hi @percysgrowroom,

I apologize for the delay. Martin has finally found your emails and already responded. Please let know if the problem is not resolved.