Hi,
Embeds are working fine on desktop version (Twitter, Youtube etc.) but on mobile it comes as url only. Please advise if there is setting to configure for the same?
Example url to test. https://kingsherald.com/articles/sacramento-kings-mailbag-4/
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Jul 02, 2020 8:46 pm
7 Replies
Jul 02, 2020 8:55 pm
Also note Desktop Safari also has the same issue.
Jul 03, 2020 2:59 pm
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Please navigate to Dashboard > wpDiscuz > Settings > Embeds admin page, make sure the "Embed in mobile" option is enabled.
Jul 03, 2020 7:03 pm
Hi,
That setting is already set. yet still not working.
Jul 05, 2020 10:44 am
Any update.
Jul 06, 2020 1:14 pm
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Could you please send the admin login details to info[at]gvectors.com email address? We don't find such an issue on our test websites.
Jul 06, 2020 2:21 pm
Emailed
Jul 06, 2020 4:04 pm
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Simply the "Allow embedding for guests" option was disabled and you're checking as a guest on mobile:
We've enabled the option, please check it. It works fine now.
Try on incognito mode if you're checking on mobile devices. Because mobile browsers have a hard cache, you'll not be able to see the change immediately.
Also, we see you've done some customization in the wpDiscuz plugin codes. Please read this doc:
https://wpdiscuz.com/docs/wpdiscuz-7/customization/custom-template-and-style/
Here is explained the update safe way for the customization.