Hi there - long youtube links will work but youtu.be links won't. Please add this support, since most of my users are using the link youtube provides, which is the shortened version.
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Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed. We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Oct 19, 2020 10:39 pm
5 Replies
Oct 20, 2020 4:12 pm
Hi @daisypeel,
The links from youtu.be works fine. You can see and test it on the add-on demo site:
Oct 21, 2020 11:18 pm
Sorry, but it continues to work only intermittently on my site (this is a support issue that has as of yet not been resolved despite multiple attempts to do so). 🙂
Oct 23, 2020 10:32 pm
Please leave a direct link to some post where the youtu.be link doesn't work. I think this is a website specific issue. We've never faced with such problem. It works fine on all our testing environments. And post the not-working link here to allow us test that URL.
Dec 09, 2020 12:14 am
Hi there - still not working properly. I have emailed about this twice, in June and July, with details, and will forward that email yet again. Thanks.
Dec 09, 2020 4:57 pm
Could you please make us an admin and let us know to allow our developers to check it?
Also please make sure the plugin editing feature is enabled.