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Facebook and Tiktok URLs not being converted to Embeds

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Posts: 11
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(@nate-lundy)
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Joined: 2 years ago

Testing Facebook and Tiktok embeds and neither is working: https://go.benish.io/D9sy93Pl

You can see these on a test page here: https://ds.milehighsports.com/2023/03/23/preview-nuggets-finish-road-trip-against-wizards/#comments

Facebook URL I'm using:

Tiktok URL: https://www.tiktok.com/@milehighsports/video/7204567649836141866

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Astghik
Posts: 6131
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(@astgh)
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Joined: 7 years ago

For further support, we need to know if there are other kinds of embedding plugins installed on your website. 

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Posts: 11
Customer
Topic starter
(@nate-lundy)
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Joined: 2 years ago

Nope, not other embedding plugins are installed.

The URL for that test post has updated – here is the new URL:

Attempting to embed a Facebook post: https://ds.milehighsports.com/preview-nuggets-finish-road-trip-against-wizards/#comment-43

And TikTok: https://ds.milehighsports.com/preview-nuggets-finish-road-trip-against-wizards/#comment-44

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Posts: 11
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Topic starter
(@nate-lundy)
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Joined: 2 years ago

We had to update the text post URL again – new URLs with sample embeds that are not working:

Tiktok: https://www.denverstiffs.com/test-post/#comment-44

Facebook: https://www.denverstiffs.com/test-post/#comment-43

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Astghik
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(@astgh)
Joined: 7 years ago

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Posts: 6131

@nate-lundy,

Please check and let us know if you see the issue here: https://addons.wpdiscuz.com/wpdiscuz-embeds/

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Posts: 11
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Topic starter
(@nate-lundy)
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Joined: 2 years ago

Strange. TikTok embeds seem to be working now: https://www.denverstiffs.com/test-post/#comment-4346

But it was not working before: https://www.denverstiffs.com/test-post/#comment-44

Oh, I see what's happening – the original one was getting a "Read more" and the truncated version does not embed. That makes sense now that I understand what is happening and think about it, but was not at all obvious when looking at the unexpanded comment. I would expect it to embed the TikTok post and then truncate / Read More based on the content of the comment after that.

The Facebook embed is not working at your demo site: https://addons.wpdiscuz.com/wpdiscuz-embeds/#comment-1748

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Astghik
Admin
(@astgh)
Joined: 7 years ago

Illustrious Member
Posts: 6131

@nate-lundy,

We'll update the wpDiscuz Embeds addon soon. 

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Astghik
Admin
(@astgh)
Joined: 7 years ago

Illustrious Member
Posts: 6131

The new version is ready. 

1. Please update the addon to the latest version

2. Go to Dashboard > wpDiscuz > Settings > Embeds admin page and click on the [Save Changes] button. 

3. Delete all kinds of caches and check again. 

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Customer
(@nate-lundy)
Joined: 2 years ago

Member
Posts: 11

@astgh The post is embedding now, but the aspect ratio is all messed up: https://go.benish.io/6Sr3h1RJ

https://www.denverstiffs.com/test-post/#comment-8751

This seems related to our other thread: https://gvectors.com/forum/official-wpdiscuz-add-ons-wpforo-embeds/embeds-not-displaying-properly-twitter-instagram-youtube/

Also, the oEmbed Options were reset to the default at some point – I assume when I updated the plugin? Is that going to happen every time that plugin is updated? I remember going through those options carefully when I first set this up, but didn't make note of which ones I turned on & off because I figured that would be saved.

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