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media uploader failed to open in andorid 7

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Posts: 5
Customer
Topic starter
(@boss999888hotmail-com)
Member
Joined: 7 years ago

When i tap on the upload audio and video icon on the comment form. it returns "no app can perform this action". please refer to the screen for example

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Posts: 5
Customer
Topic starter
(@boss999888hotmail-com)
Member
Joined: 7 years ago

Also the audio player layout out of place in android 7 nexus 6p. please check this screen caputre

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Posts: 5
Customer
Topic starter
(@boss999888hotmail-com)
Member
Joined: 7 years ago

it reduces to 3 dots after the browser size reaches certain size. you need to make the plugin mobile responsive. otherwise, mobile users won't be able to play or view the audio or video from comment.

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 Tom
Admin
(@tomson)
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Joined: 9 years ago
Posted by: Paul Wu

it reduces to 3 dots after the browser size reaches certain size. you need to make the plugin mobile responsive. otherwise, mobile users won't be able to play or view the audio or video from comment.

Hi Paul,

Please note, we know very well that plugin should be mobile responsive and this is the first thing we care about when we release a new addon. wpDiscuz Media Uploader is super responsive and doesn't have any issue on almost all devices (there is no way to make a product 100% responsible for all devices). If it doesn't work on your device with specific version of android we'll check and make sure this is a general issue or device specific. At the moment you can check it on addon demo page to make sure this is not a site specific issue or conflict with your plugins. Please check it here:

http://wpdiscuz.com/addons/wpdiscuz-media-uploader/

It currently looks like this on all our devices:

wpdiscuz.com 2017 08 18 13 43 27
wpdiscuz.com 2017 08 18 13 43 28
wpdiscuz.com 2017 08 18 13 43 29
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Posts: 4168
 Tom
Admin
(@tomson)
Famed Member
Joined: 9 years ago

Also the audio player layout out of place in android 7 nexus 6p. please check this screen caputre

I don't see any sceenshots, could you please post it here?

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