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How-To and Troubleshooting
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Topic starter
01/09/2017 10:20 pm
Hopefully 3rd times a charm. This is the 3rd time I try and get this module integrated with my site over the past year. So far all seems to work well and I am pleased. But for some reason the ratings are not displaying. I've tried the before and after options as well as the shortcode [wpdrating] and it simply will not display. I've purged my cache, my CDN and my browsers cache and tried and 3 different devices as well. I'm sure it's something simple. Anybody have suggestions?
www.hotrodsrecipes.com
03/09/2017 10:52 am
Hi chef.rodney,
Please leave some URL to allow us check it. The website address doesn't work for us. It displays "Corrupted Content Error" on browser.
Topic starter
03/09/2017 9:43 pm
Hi chef.rodney,
Please leave some URL to allow us check it. The website address doesn't work for us. It displays "Corrupted Content Error" on browser.
That is odd? Site comes up fine here and I tried different devices and browsers?
Topic starter
07/09/2017 2:01 am
I got it to work. Appears because of a previous install, the meta key field for ratings needed to be not used. Anyways, seems to work. Now can someone tell me how to edit how the [wpdrating] output? Like font and text, etc.?
Topic starter
08/09/2017 12:54 am
Not sure if this is a bug. Using the [wpdrating] shortcode, the information displays on 2 lines.Â
12/09/2017 7:47 pm
Please leave website URL, this is a CSS conflict.
Topic starter
12/09/2017 8:39 pm
Please leave website URL, this is a CSS conflict.
https://www.hotrodsrecipes.com/recipe/black-forest-cheesecake/
Topic starter
12/09/2017 8:49 pm
BTW, I would like to add that I love your plugin. I plan on purchasing a couple of your premium addons once I can get this figured out. Since my site is for recipes, this rating display is critical for me. I do know a bit of CSS so if I need to manually add code to display the rating I am all for it! Thanks.
12/09/2017 9:07 pm
Thank you chef.rodney,
Please navigate to Dashboard > Comments > Settings > Styling admin page, put this CSS code in Custom CSS Code textarea, then delete all caches and do Ctrl+F5 on front-end.
.wpdiscuz-post-rating-wrap.wpd-custom-field > [class^="wpdiscuz-post-rating-wrap-custom_field"] {
   flex-basis: 50%;
   margin-bottom: 10px;
}
Topic starter
12/09/2017 9:29 pm
Thank you chef.rodney,
Please navigate to Dashboard > Comments > Settings > Styling admin page, put this CSS code in Custom CSS Code textarea, then delete all caches and do Ctrl+F5 on front-end.
.wpdiscuz-post-rating-wrap.wpd-custom-field > [class^="wpdiscuz-post-rating-wrap-custom_field"] {
   flex-basis: 50%;
   margin-bottom: 10px;
}
Thanks. Is it supposed to display on 2 lines? Is there a way to have it all the same line? Also, would I need to do some custom code to have it display something like ***** (5 votes) or something similar? I don't have issues tweaking the code if you can point me in the right direction. Thanks again!
12/09/2017 10:31 pm
Try this CSS code, don't forget delete all caches:
.wpdiscuz-post-rating-wrap.wpd-custom-field>[class^="wpdiscuz-post-rating-wrap-custom_field"]{
   display: flex;
   flex-wrap: wrap;
   align-items: center;
   padding-top: 30px;
}
.wpdiscuz-stars-label{
   padding: 0;
   margin-right: 20px;
}
.wpdiscuz-stars-wrapper-inner{
   position: relative;
}
Topic starter
12/09/2017 10:40 pm
Thank you. I just accidentally delete the rating custom field from my form. I re-added it but I think it overwrote all the ratings. Am I totally screwed?
Topic starter
13/09/2017 5:34 am
I fixed my issue by retrieving the meta key from the database and updating my form. Thanks!