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[Solved] Guests Can't Comment Posts on the website  

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howtochatonline
(@howtochatonline)
New Member
Joined: 2 years ago
Posts: 2
09/09/2018 3:39 pm  

Everything works well with wp-discuz on my website. However guests can't comment posts or they can't reply other comments at all. A blank red bar is appearing at the top of the comment field after guest submission. I am using siteground's official cache for How to Chat Online and also using Newspaper theme. Since my website is very active, I deactivated the application. However I am interested to use this plugin and its addons. (as well as WPForo addons) If it is a known issue, can you please provide information on how to fix this problem? If it is not, I can install the application again and provide screenshots to to you.

The website is: https://www.howtochatonline.net

I am already using WPForo at the moment. You guys did a great job really. 

This topic was modified 2 years ago by howtochatonline

Astghik
(@astghik)
Support Team Admin
Joined: 3 years ago
Posts: 4382
09/09/2018 7:38 pm  

Thank you howtochatonline,

Please navigate to Dashboard > Comments > Forums admin page, edit the Default form and make sure the "Allow guests to comment" is enabled.

More info here:
https://wpdiscuz.com/docs/wpdiscuz-documentation/getting-started/custom-comment-form/comment-form-settings/#only-loggedin

If it doesn't help, please provide us with some screenshots. 


howtochatonline
(@howtochatonline)
New Member
Joined: 2 years ago
Posts: 2
09/09/2018 11:53 pm  
Posted by: Astghik

Thank you howtochatonline,

Please navigate to Dashboard > Comments > Forums admin page, edit the Default form and make sure the "Allow guests to comment" is enabled.

More info here:
https://wpdiscuz.com/docs/wpdiscuz-documentation/getting-started/custom-comment-form/comment-form-settings/#only-loggedin

If it doesn't help, please provide us with some screenshots. 

Thank you for the immediate answer and for the future reference I can tell you where was the problem. I have installed a plugin to make my comment GDPR compliant for a while ago. -I even forgot about it by time- It was: WP Comment Policy Checkbox. I removed it and the plugin started to work well.


Astghik liked
Astghik
(@astghik)
Support Team Admin
Joined: 3 years ago
Posts: 4382
10/09/2018 9:00 am  

Hi howtochatonline,

Thank you for letting us know.

wpDiscuz has many tools and options to help you with GDPR compliance.

More info here: 

https://wpdiscuz.com/docs/wpdiscuz-documentation/gdpr/


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