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Please note, that here we only support Paid Addons issues and questions.

gVectors Support staff works from 6am to 6pm (GMT+0)

All questions related to wpForo and wpDiscuz free plugins should be asked in the corresponding plugin support forum:

 

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Comments automatically going into Trash  

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dennisjpitocco
(@dennisjpitocco)
New Member
Joined: 5 months ago
Posts: 1
20/03/2020 9:15 pm  

Your plugin has been fantastic for many years. But over the past several weeks, random comments placed by regular logged in users are automatically ending up in Trash. Not always, but on a recurring basis with different users. Some of their comments appear. Yet some of them an hour or two later don't appear, as they can be found in Trash. Help! Site is https://www.bizcatalyst360.com/


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Elvina
(@elvina)
Noble Member Moderator
Joined: 11 months ago
Posts: 1215
20/03/2020 11:13 pm  

Hi @dennisjpitocco,

The issue doesn't have any relation with the wpDiscuz plugin.
It seems there is an antispam plugin(like Akismet) that couse the issue. Please deactivate the anti-spam plugin and check again.
Please don't forget to delete all caches and press CTRL+F5(twice) on the frontend before checking.


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