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Please note, that here we only support Paid Addons issues and questions.

gVectors Support staff works from 6am to 6pm (GMT+0)

All questions related to wpForo and wpDiscuz free plugins should be asked in the corresponding plugin support forum:

 

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nirjhar
(@nirjhar)
Active Member
Joined: 2 years ago
Posts: 6
24/09/2018 1:46 pm  

Hello,

I can't see any comments that have been approved. Sometimes they appear sometimes they don't. 

sample post


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Astghik
(@astghik)
Support Team Admin
Joined: 3 years ago
Posts: 4224
24/09/2018 3:06 pm  

Hi @nirjhar,

We've just tested on your website. Could you please check the comment by gVectors Support (the text of the comment is: "very interesting article") is awaiting moderation or is in the spam tab?

spam

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nirjhar
(@nirjhar)
Active Member
Joined: 2 years ago
Posts: 6
24/09/2018 3:14 pm  

@astghik It's under approved comment.

This post was modified 2 years ago by nirjhar

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Astghik
(@astghik)
Support Team Admin
Joined: 3 years ago
Posts: 4224
24/09/2018 3:16 pm  

ok, please approve the comment and let us know. 


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nirjhar
(@nirjhar)
Active Member
Joined: 2 years ago
Posts: 6
24/09/2018 4:01 pm  

Approved already.


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Astghik
(@astghik)
Support Team Admin
Joined: 3 years ago
Posts: 4224
24/09/2018 4:05 pm  

Hi nirjhar,

Please navigate to Dashboard > Settings > Discussion admin page, make sure the following options are unchecked:

  •  
  • Comment author must have a previously approved comment

More info here:

https://wpdiscuz.com/docs/wpdiscuz-documentation/discussion-settings/before-a-comment-appears/


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nirjhar
(@nirjhar)
Active Member
Joined: 2 years ago
Posts: 6
24/09/2018 4:32 pm  

Checked. But if you refresh the page repeatedly then the comments appear for sometime. I think I'm missing some settings with cache. 


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Astghik
(@astghik)
Support Team Admin
Joined: 3 years ago
Posts: 4224
24/09/2018 5:17 pm  

@nirjhar

Please navigate to Dashboard > Settings > Discussions admin page check the “Break comments into pages with…” option and check again. If you check the checkbox, the comment pagination will be changed to standard [ 1 ] [ 2 ] [ 3 ] type. These are the native pagination buttons of the WordPress comment system.

More info here:  https://wpdiscuz.com/docs/wpdiscuz-documentation/settings/comment-list-settings/#pagination

Let us know how it works. 


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nirjhar
(@nirjhar)
Active Member
Joined: 2 years ago
Posts: 6
25/09/2018 10:07 am  

Not working. For testing purpose I have installed it with a localhost site. Which is working. So I think it's a cache issue. I have disabled the cache plugin though.


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Arina
(@arina)
Estimable Member Moderator
Joined: 6 years ago
Posts: 101
25/09/2018 12:00 pm  

Hi @nirjhar,

Please inform us the cache plugins you use.


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nirjhar
(@nirjhar)
Active Member
Joined: 2 years ago
Posts: 6
25/09/2018 12:35 pm  

It's WP Super Cache.


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