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Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed. We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Topic starter
29/11/2018 7:48 am
I'm having an issue where all comment avatars are showing the same. Each comment should have a unique avatar. Prior to activating the plugin each comments avatar was different, but when I activated the plugin the avatars become the same. Cache has been cleaned but still having issue
How can the issue be fixed and make every comment avatar different?
29/11/2018 12:07 pm
Hi tmeans200,
Please leave us some example URL to allow us to check it.
Topic starter
01/12/2018 1:44 am
If I turn off the plugin the different avatars are shown but when I turn on the plugin the same avatar is shown for all comments or may be blank on other pages
http://hiphopcut.com/2018/10/23/angela-rye-talks-midterm-elections-kanye-with-trump-more/
http://hiphopcut.com/2018/11/30/chance-the-rapper-the-man-who-has-everything-audio-audio/
01/12/2018 1:12 pm
Hi @tmeans200,
wpDiscuz just use WordPress avatar functions, it doesn't do extra actions. If the user fills his/her email address in the comment form, the avatar automatically gets from Gravatar if the account exists.
Something is wrong on your website. Please deactivate plugins one by one and check after each deactivation. If it doesn't help try to change the activate them to WordPress default theme.
Please keep cache plugins deactivated during this testing.