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All Comment Avatars Showing The Same

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How-To and Troubleshooting
Last Post by Astghik 7 years ago
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 tmeans200
(@tmeans200)
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29/11/2018 7:48 am   [#3227]

I'm having an issue where all comment avatars are showing the same.  Each comment should have a unique avatar. Prior to activating the plugin each comments avatar was different, but when I activated the plugin the avatars become the same. Cache has been cleaned but still having issue

How can the issue be fixed and make every comment avatar different?

 

 

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Astghik
 Astghik
(@astgh)
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29/11/2018 12:07 pm  

Hi tmeans200,

Please leave us some example URL to allow us to check it. 



   
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 tmeans200
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01/12/2018 1:44 am  

If I turn off the plugin the different avatars are shown but when I turn on the plugin the same avatar is shown for all comments or may be blank on other pages 

http://hiphopcut.com/2018/10/23/angela-rye-talks-midterm-elections-kanye-with-trump-more/

http://hiphopcut.com/2018/11/30/chance-the-rapper-the-man-who-has-everything-audio-audio/



   
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Astghik
 Astghik
(@astgh)
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01/12/2018 1:12 pm  

Hi @tmeans200,

wpDiscuz just use WordPress avatar functions, it doesn't do extra actions. If the user fills his/her email address in the comment form, the avatar automatically gets from Gravatar if the account exists.

Something is wrong on your website. Please deactivate plugins one by one and check after each deactivation. If it doesn't help try to change the activate them to WordPress default theme.

Please keep cache plugins deactivated during this testing.



   
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