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wpDiscuz - Google ReCaptcha
Last Post by Alex Schenker 7 years ago
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Posts: 17
 Alex Schenker
Customer
Topic starter
Aug 09, 2017 11:32 am
(@csmwp)
Member
Joined: 7 years ago

The Google reCaptcha works when posting a comment.

It also works when posting a reply to a comment.

When posting a reply to a reply to a comment, however, it fails with an "Invalid Captcha" error message.

 

There is a recaptcha error listed in the Developer Tools console: 

recaptcha__en.js:412 Uncaught Error: 
ReCAPTCHA placeholder element must be empty
    at Object.Nq [as render] (recaptcha__en.js:412)
    at onloadCallback (wpdiscuz-recaptcha.js:4)
    at Aq (recaptcha__en.js:407)
    at recaptcha__en.js:416
    at recaptcha__en.js:427

 

This is happening on all of our sites, but it was first observed here.
https://www.safesmartliving.com/ting-reviews/#comments

6 Replies
Posts: 4213
 Tom
Admin
Aug 10, 2017 5:36 pm
(@tomson)
Famed Member
Joined: 10 years ago

Problem comes from reCAPTCHA api duplication. Something (plugin or the theme) loads the same api to front. Please deactivate other reCAPTCHA plugins or disable those for comments and test it again.

Reply
Posts: 17
 Alex Schenker
Customer
Topic starter
Aug 15, 2017 2:53 pm
(@csmwp)
Member
Joined: 7 years ago

I'm not tracking here.

If that were the issue, it seems to me it would affect comments and replies to comments as well, not only replies to replies to comments as is the case here.

Nevertheless, I deactivated all plugins on my staging site, excepting WordPress Comments Plugin – wpDiscuz, wpDiscuz - Google reCAPTCHA, and wpDiscuz Front-end Moderation. In this state, the issue continues without change.

Reply
Posts: 4213
 Tom
Admin
Aug 15, 2017 11:25 pm
(@tomson)
Famed Member
Joined: 10 years ago

Could you please send admin login details to support[at]gvectors.com email address. We need admin access to be able debug and find some solution for you.

Reply
Posts: 17
 Alex Schenker
Customer
Topic starter
Aug 23, 2017 7:36 pm
(@csmwp)
Member
Joined: 7 years ago

Login details have been emailed, thanks.

Reply
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