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Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed. We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Topic starter
06/01/2019 6:52 pm
Hello,
As admin I can see the forum, but a member cannot see the forums. They see two bars with an empty space between them. I've attached a picture below.
How can I fix this?
06/01/2019 9:52 pm
It seems your users doesn't have Usergroups. Please navigate to Dashboard > Forums > Dashboard admin page and click on the Synch Users button. Then click on Delete all caches button.
Then navigate to Dashboard > Forums > Usergroups admin page, and check the default usergroup. It should be the Registered Usergroup. Then click on the [Synchronize] button.
