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ISSUE: Private Mess...
 
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ISSUE: Private Messaging won't update

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wpForo
Last Post by Astghik 7 years ago
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 realdawg1
(@realdawg1)
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Joined: 8 years ago
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04/07/2019 3:18 pm   [#4164]

I keep getting told my plugin needs to be updated and it won't update -- the update always fails. Any idea how to correct this issue?



   
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Astghik
 Astghik
(@astgh)
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04/07/2019 3:31 pm  

Hi @realdawg1,

Please navigate to Dashboard > Updates admin page, click on the "Check Again" button, then select the wpForo Private message add-on from the plugins list that has new versions available and click “Update Plugins” button.



   
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 realdawg1
(@realdawg1)
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05/07/2019 1:07 pm  

Still didn't work...says:

An error occurred while updating wpForo Private Messages: Update package not available.

 



   
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Astghik
 Astghik
(@astgh)
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05/07/2019 2:28 pm  

ok @realdawg1,

Please provide us your order id and make sure:

1.  you don't rename the folder, it must be wpforo-private-messages

2.  you have not double /wpforo-private-messages/wpforo-private-messages /directories nested inside each other ( /wp-content/plugins/wpforo-private-messages /). 



   
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