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Pavel
(@the3dreal)
Member Customer
Joined: 3 years ago
Posts: 7
22/06/2017 7:17 pm  

I bought private messages, I hope my support is still available

Hello, I have a problem with anti-spam. Users who have received the first message in the spam, in the future, all their answers fall into the spam

The first message contained the address of the mail and it got into the spam. But now all subsequent messages are also spammed.

Users are trapped in a spam filter, in the future remain there forever.

Or I'm wrong?

But in the Premium section, almost every message needs to be confirmed. It's a little uncomfortable, how can this be fixed?


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Tom
 Tom
(@tomson)
Support Team Admin
Joined: 5 years ago
Posts: 3144
23/06/2017 10:17 am  

Users are trapped in a spam filter, in the future remain there forever. Or I'm wrong?

This only happens only when user has lower post then it set in "New Registered User" option:

2017 06 23 1014

wpForo Spam Control does hard spam suspecting for new registered users. If one post of this user is unapproved it'll always set new posts unapproved. Even if New user has one or two (less then the value in option) approved post and the third becomes unapproved the first and second will also set unapproved for security reasons. You just need to keep approving the new user posts or increase the option value to 1 or 0:

 

 


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Pavel
(@the3dreal)
Member Customer
Joined: 3 years ago
Posts: 7
02/07/2017 1:59 pm  

Thank you. And I noticed a problem when spam is waiting for approval, then this topic is not available to other users, they are simply displayed on the main page. Please correct this.

 

And I would like a plugin that allows you to buy privileges. For example, from a regular user to Premium for a certain amount. Something similar is in ips cms, where through PayPal you can buy Premium access to the forum. With this tool and fix the topic blocking, when it spam. Forum from your team will be excellent


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Tom
 Tom
(@tomson)
Support Team Admin
Joined: 5 years ago
Posts: 3144
02/07/2017 10:12 pm  

Thank you. And I noticed a problem when spam is waiting for approval, then this topic is not available to other users, they are simply displayed on the main page. Please correct this.

I don't follow you. If a topic is waiting approval why it should be available for other users? The mean of this process is hiding non-approved content before admin approve it. All is correct, it should not be displayed.

And I would like a plugin that allows you to buy privileges. For example, from a regular user to Premium for a certain amount. Something similar is in ips cms, where through PayPal you can buy Premium access to the forum.

Thank you for this suggestion. We'll take it under consideration.


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Robert Murphy
(@robert-murphy)
Member Customer
Joined: 2 months ago
Posts: 1
05/04/2020 2:56 am  

Why am I getting two different spam filters in Safari? It keeps causing a "math error" and I am unable to see the numbers when I type them in.  I simply want to go with the reCAPTCHA method...

Screenshot 2020 04 04 15.56.05

 


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 4107
06/04/2020 1:50 pm  

@robert-murphy,

The "Prove your humanity" captcha comes from some other plugin. Please deactivate the plugins and check after each deactivation, to find which of the active plugins adds the captcha. Only the "I'm not a Robot" belongs to the wpForo plugin. 

Also, please note: all questions related to the wpForo plugin should be asked in the wpforo.com community. Here we only support questions related to wpForo paid addons. 


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