[Solved] Invoices or receipts

Hi @lfernando,

Please let us know your order number.

@tomson

The order numbers are: #32413 and #32105

Posted by: @lfernando

@tomson

The order numbers are: #32413 and #32105

Invoices are sent to customer email.

Thank you.

Hello, i need an invoice too. Order number is  #35435. Thank You!

Yes please, I'd like to request an invoice too. The order number is #35407. Thank you 🙂

@robertas-petrauskas, @jasper-hopman,

Please contact us via support[at]gvectors.com email address. 

Hi There!

We get a invoice for the order #35675 but the billing adress is not right. if you take a look at our account you can see that your billing adresse is:

Nico Marcuz und Andrea Brändli GdbR
Nico Marcuz
Karlstr. 150
Karlsruhe
Germany

But at the invoice you send us the billig adress is missing the company

can you send us a complete invoice pls.

thnx

Nico

@nick776,

Could you please contact us via support[at]gvectors.com email address? 

@astghik We send 2 mails at this adress and get no response

Posted by: @nick776

@astghik We send 2 mails at this adress and get no response

Ok, I asked to check emails. You'll get the new invoice within next 6 hours.

@tomson great. but by the way, I think you have a tiny problem with your invoice and the billing adress as you can see at the example above. only a hint for you/gvectors

Posted by: @nick776

@tomson great. but by the way, I think you have a tiny problem with your invoice and the billing adress as you can see at the example above. only a hint for you/gvectors

The invoice you've attached is not our invoice. It's sent by 2checkout.com payment system. It seems you've not filled out all fields of the 2checkout payment form. gVectors team invoice include all your details and it's already sent.

@tomson ok, NOW I understand. thnx

Hi There!

We have a problem to activate our Subscription Manager Plugin at our testenviroment. We have send a eMail at 17. September and a reminder at 21. September at support@gvectors.com but we get no reply...

thnx for helping

Nick

Posted by: @nick776

Hi There!

We have a problem to activate our Subscription Manager Plugin at our testenviroment. We have send a eMail at 17. September and a reminder at 21. September at support@gvectors.com but we get no reply...

thnx for helping

Nick

Hi @nick776,

Please send it again. We don't see any email from you. Also, please note that it's not required to activate the license key on the dev website. The activation is only designed for getting updates. It doesn't limit any function. However, you have an option to activate it on the DEV website if the domain name meets these list: https://gvectors.com/forum/product-license-questions/license-activation-on-development-website/#post-25171

@tomson ok, I understand. I think that solve my problem. thnx for helping TOM