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Wrong numbers of views under posts.

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(@anzwers)
Customer Customer
Joined: 8 years ago
Posts: 21
Topic starter  
I am using the FREE version, fantastic for me (great job), on my site: http://linvitatospeciale.it
Everything works fine... but NOT THE STATS UNDER THE POST!!
Ok, I try to explain the issue.
This page is made with your widgets:
IN THIS PAGE (MADE WITH YOUR WIDGETS) THE STATS ARE PERFECT!
I personally checked the statistics every day for a month, and the numbers are always correct (be sure)!
--------------------
So, where is the problem? The big problem?
Then go to the "Articoli, immagini o video più visti " section (it is the Popular Post List) and then click on the first post:
Well, as you can see, on the stats page, this post has (in this moment) OVER 149 VIEWS but under the post you can see:

Visualizzazioni totali 5 (the italian translation of "total views")
So how is it possible that under the post the plugin counts 5 views and under the widget 149?
The same thing for all the posts, let's try the second one:
Dalla Transilvania al Roero
Under the stats page for your "Popular Post List" widget there are 96 VIEWS (CORRECT) but under the post you can see: 3 TOTAL VIEWS
And this, of course, for all the posts... all wrong.
Ok, It seems that (every now and then) every 4-7 days, the STATS UNDER THE POST ARE RESET AUTOMATICALLY!
On my honor I never reset the stats... and I am the only one I manage the site.

Thank you!

Augusto

   
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 Tom
(@tomson)
Famed Member Admin
Joined: 9 years ago
Posts: 4173
 

Hi augusto,

could you please say which version of APSW you're currently using?

If this is the free version please make sure you've updated to 2.0.0 latest version and reset the cache. If it's Pro version, please wait for a few days we're releasing APSW Pro 2.0.0 in upcoming week.


   
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(@anzwers)
Customer Customer
Joined: 8 years ago
Posts: 21
Topic starter  

Currently I am using the Version: 1.5.2 version... (free version).
Please could you confirm to me that the 1.5.2 had this kind of bug?

I would not change by hand the stats below posts (to coincide with those of widgets) and then find out that the 2.0.0. has the same problem. Thank you!!

Augusto

 


   
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 Tom
(@tomson)
Famed Member Admin
Joined: 9 years ago
Posts: 4173
 

Ok, thank you for this information. We're currently checking if this is a bug or not. But it would be better if you clone your website and make a test with APSW 2.0.0.
I'll update regarding to this issue soon...


   
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 Tom
(@tomson)
Famed Member Admin
Joined: 9 years ago
Posts: 4173
 

Ok, you should update to APSW 2.0.1 version. These bugs have been fixed. Also APSW 2.0.1 widgets comes with Tabbed dynamic  "Popular Authors" and "Popular Posts" widgets:

3
2

   
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(@anzwers)
Customer Customer
Joined: 8 years ago
Posts: 21
Topic starter  

Great, the stats now are perfect!!
Thank you!.

Just one suggest, I found a very annoying limitation: in General (options) you can choise from ""Separate blocks" and this is very helpful.

However I need 2 widgets working with separate block and 1 with a tag.
So in this moment I can't use the Authors and Posts Statistics widget because I can't display it (in my posts) in the "separate blocks" way.

Any suggest?
Thank  you for the great work!

Augusto


   
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(@hakob)
Active Member Admin
Joined: 9 years ago
Posts: 13
 

Hi augusto,

The feature you have described will be available in APSW Pro version and lots of more. For now, it is in under development. You can check in near future or follow up this topic, we will inform, once it is ready.

 

thanks

 


   
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(@anzwers)
Customer Customer
Joined: 8 years ago
Posts: 21
Topic starter  

Hi, I have installed the Pro version, but the scenario is the same.

I have to chose from and for every widgets.
Perhaps with  the 2.0.0 Pro it will be possible?
When it will be aviable?

Thank you!!

Augusto

 

 


   
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(@hakob)
Active Member Admin
Joined: 9 years ago
Posts: 13
 

Hi Augusto,

This feature will be in next 2.0.0 release. So, please wait for the update.

 

thanks


   
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(@anzwers)
Customer Customer
Joined: 8 years ago
Posts: 21
Topic starter  

Hi dears, any news about the 2.0.0. Pro version?

Thank you!!


   
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(@anzwers)
Customer Customer
Joined: 8 years ago
Posts: 21
Topic starter  

Hi, I have installed ther 2.0.0. version, but this version does not resolve this problem:

"However I need 2 widgets working with separate block and 1 with a tag."

The new version always "force" to use only one: "Show widgets in:" for all the widgtes?
Right?

Thank you!

Augusto


   
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(@anzwers)
Customer Customer
Joined: 8 years ago
Posts: 21
Topic starter  

Sorry, I have not disable the free version, after the Pro seems to be perfect, thank you!

Augusto

 


   
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