Custom field value not saving

Update to this:

I find its only moderators accounts where I cannot set the radio option, its working fine for registered users.

Hi radiostv,

Thank you for letting us know, we'll check and back to you asap. 

Just to recap on the fault.

Description of Fault Found

• New field created type "check box"
• Only person able to edit "admin"
• Only two choices to select from
• Display on account form and profile page.
• Field works for "registered" group in that you can select an option on the account page and save. The result is displayed on the profile page.
• Field does NOT work for "moderator" group. It does display the field on the account page. Youcan select a choice. However it does not save, the field always clears. The field also does NOT display on the profile page.

To address the problem as a work around I changed the moderator user from the "moderator" group to the "registered" group. Now I could make the field choice and save the setting.  I then changed the user back to their original "moderator" group. The setting remained saved and the now their profile page also showed the field.

In addition but I believe related:

It would appear I've also found another fault in that you cannot change the moderator user from the "moderator" group to "registered" group by using the group drop down menu on the wpForo front-end account page. I have to go to the back-end menu via the members menu on the dashboard to get them to change group

I can however change a member of the "registered" group to another group via the wpForo front end account page by using the group drop down menu.

All in all this suggests there is some underlying problem impacting attempted changes, to the moderator group, be it fields or changing of groups via the wpfor end account management page.

Sorry for the long winded post, just trying to give you the benefit of as much information as possible so as to help identify the problem.

Hi @radiostv,

Thank you for sharing this information. We'll check it and update this topic as soon as possible.