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Hi there,
I'm experiencing 2 problems with the Private Messaging addon:
I have disabled all caching plugins and I have also cleared my Wordpress cache under Hosting Configuration. But the problem persists.
Any suggestions?
Thanks!
Hi @kevin-antonioli,
The issue should be from a JS error of your website, please provide forum URL.
@kevin-antonioli,
This is a cache issue, you should exclude some more paths from your cache plugin. Please read my reply here: https://gvectors.com/forum/wpforo-private-messages/after-updating-plugins-private-messages-have-an-infinite-spinner/#post-33389
@tomson I don't use any third party cache plugins. I do use Page Optimize (managed by WordPress) and I also use Jetpack boost. I didn't see those in the list provided at the link. Any suggestions?
@kevin-antonioli,
In any case, please disable Page Optimizing (managed by WordPress) and Jetpack boost to test.
@kevin-antonioli,
I see that you have JS error in your website, please fix that.
Hi Kyle, I imagine there are some paths/files I need to exclude from the Page Optimizer plugin. Do you happen to know which ones? I've attached a screenshot of the Page Optimizer settings page. I'd rather not disable the plugin completely if I can avoid it, since it helps the loading times on my site.
@kevin-antonioli,
First, please disable all caches and disable both plugins to make sure the issue comes from them. If so, it's better to disable the concatenate JS and CSS. This has a minimal affection on the page speed, so it's not so important.
@tomson Disabling concatenation of CSS and JS within Page Optimizer worked. Good to go now, thanks!