Registered User cannot see poll  

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Fengshuibalanz
Posts: 7
Customer
(@fengshuibalanz)
Member
Joined: 2 months ago

Hi, i have just installed the poll addon and doing a test run. As admin, i can see the poll fine and also if you are NOT logged in.

I have created a second user account as a regular member, but the poll is not showing at all once logged in. Can you please test and let me know:

https://www.fengshuibalanz.com/foru m" target="true"> https://www.fengshuibalanz.com/forum

see screenshot attached

member logged in

 

 

Thanks a lot in advance

Topic Tags
10 Replies
Astghik
Posts: 3386
Admin
(@astghik)
Support Team
Joined: 2 years ago

Hi @fengshuibalanz,

Please let me know do you see the following poll created by us? 

https://www.fengshuibalanz.com/forum/western-newage/test

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Fengshuibalanz
Posts: 7
Customer
(@fengshuibalanz)
Member
Joined: 2 months ago

Hi, yes i can see your poll with my admin and my test account. For some strange reason, the "member" test account still cannot my my initial poll. Would you like to have to user id and password send by private message, so you can check?

Thanks

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Fengshuibalanz
Posts: 7
Customer
(@fengshuibalanz)
Member
Joined: 2 months ago

I just ran a test with a second new member account (no admin). With this account the poll can also not be seen. It seems that for some reason, once an admin creates a poll it cannot be seen, but if a regular member creates a poll it can be seen

Reply
1 Reply
Astghik
Admin
(@astghik)
Joined: 2 years ago

Support Team
Posts: 3386

@fengshuibalanz

Could you please change the role of the current testing user to admin?

Reply
Fengshuibalanz
Posts: 7
Customer
(@fengshuibalanz)
Member
Joined: 2 months ago

Hi, I have changed the "Tech Support" user to Admin for you. Please check

Reply
1 Reply
Astghik
Admin
(@astghik)
Joined: 2 years ago

Support Team
Posts: 3386

@fengshuibalanz

This is a different account, isn't it? 

Please send the password of this new account to info[at]gvectors.com email address.  

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