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Problem with badges

wpForo myCRED Integration

Last Post by Tom 3 years ago

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Posts: 278

Percysgrowroom

Customer

Topic starter

Nov 21, 2021 6:22 pm

(@percysgrowroom)

Member

Joined: 6 years ago

Yesterday one of my admin added a new badge t his profile. It removed all of his earned badges and now none of them are displaying.

Everytime I go to the dashboard, and remove any badge from his profile and save, the changes are not saved, and he still has no badges.

Other users have had no problems and their badges are still showing, but there are problems here that I do not know the cause of.

Why is it not saving the changes when I press save? Where has his badges gone?

Can anyone help with this?

Percysgrowroom.com is the forum

3 Replies

Posts: 4214

Tom

Admin

Nov 22, 2021 8:00 am

(@tomson)

Famed Member

Joined: 10 years ago

Hi @percysgrowroom,

The badge saving and updating actions are performed by the myCRED plugin. Are you doing it on the myCRED admin page? If so then you should ask this question in the myCRED plugin support forum.

2 Replies

Percysgrowroom

Customer

(@percysgrowroom)

Joined: 6 years ago

Member

Posts: 278

Nov 22, 2021 3:47 pm

Reply to

Tom

@tomson Im doing it through my wordpress dashboard.

The Mycred support isnt good, and ill be waiting a week fr a reply, is there no one who can help?

Tom

Admin

(@tomson)

Joined: 10 years ago

Famed Member

Posts: 4214

Nov 22, 2021 3:54 pm

Reply to

Percysgrowroom

@percysgrowroom,

I meant the myCRED plugin admin page. All what happens in the myCRED plugin cannot be supported by our developers. We're not the myCRED plugin developers, so we cannot find and fix the problems of this plugin. We don't know the plugin script so well. The integration addon is connected through some hooks provided by MyCRED to allow other plugins to integrate.