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Threaded Layout New Topic  


Tim Rodman
Posts: 25
Customer
(@tim40)
Member
Joined: 3 years ago

I'm using the Threaded Layout. When I click ADD TOPIC on the main Forums page (where all forums are listed), I'm not able to add Advanced Attachments. I tried Ctrl-V to paste a screenshot like I normally do and I also tried clicking Attach Files on the bottom, but neither method works.

Both methods work fine when I go into a Forum and click ADD TOPIC, but I'd like to be able to use Advanced Attachments in the first scenario since I think it's a better workflow. Can you fix this?

4 Replies
Astghik
Posts: 4331
Admin
(@astghik)
Support Team
Joined: 3 years ago

Hi @tim40,

Please register some new testing user and send the user's login details with your forum URL to info[at]gvectors.com email address to allow us to check the issue. 

Please make sure the user has permission to attach files. 

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Tim Rodman
Posts: 25
Customer
(@tim40)
Member
Joined: 3 years ago

You can actually experience this on wpforo.com

1. Go here: https://wpforo.com/community

2. Try to create a new Topic and use Ctrl-v to paste a screenshot:

image
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1 Reply
Astghik
Admin
(@astghik)
Joined: 3 years ago

Support Team
Posts: 4331

@tim40,

Please watch the following video:

https://www.screencast.com/t/e3qfSsnbudJN

Could you please describe more in detail the issue? Probably this is a device-specific issue. 

Reply
Astghik
Posts: 4331
Admin
(@astghik)
Support Team
Joined: 3 years ago

@tim40,

Please update the addon to the latest version (v. 2.0.5) and check again. Please don't forget to delete all caches before checking. 

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