input into post not working ~ help urgent  

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jimmykho
(@jimmykho)
Active Member Customer
Joined:3 months  ago
Posts: 11
08/10/2017 7:33 pm  

why my insert into post is not working at all? please help urgent

insert


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Tom
 Tom
(@tomson)
Support Team Admin
Joined:3 years  ago
Posts: 2321
08/10/2017 7:38 pm  

Hi jimmykho,

I see the rich editor is disabled. This is the reason. Please navigate to Dashboard > Users > Your Profile admin page and uncheck the option Visual editor - "Disable the visual editor when writing". Then delete all caches and refresh forum front-end.


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jimmykho
(@jimmykho)
Active Member Customer
Joined:3 months  ago
Posts: 11
08/10/2017 8:57 pm  

i did what you say but still cannot. My site can you check for me. Thanks

http://iamcrossdresser.com/community


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Tom
 Tom
(@tomson)
Support Team Admin
Joined:3 years  ago
Posts: 2321
08/10/2017 10:07 pm  

You have lots of JS error on your website. They affect rich editor JS. Please fix these errors before installing other plugins. These errors affects all front-end plugins. I think these errors comes from your theme.

2017 10 08 2205

Also I'd recommend deactivate other plugins, do Ctrl+F5 on forum front-end and check it again.


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jimmykho
(@jimmykho)
Active Member Customer
Joined:3 months  ago
Posts: 11
10/10/2017 7:32 pm  

seriously i dont know how to fix it.

can email me i can provide you admin log in detail. I need to fix it asap.

my email: jimmykho@msn.com


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Tom
 Tom
(@tomson)
Support Team Admin
Joined:3 years  ago
Posts: 2321
11/10/2017 10:39 am  

Hi jimmykho,

These are not wpForo errors. They come form plugins or theme.

First you should deactivate all plugins and check if these errors are disappeared.

If not please send admin login details to support[at]gvector.com email address. We'll try to look at this issue.


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jimmykho
(@jimmykho)
Active Member Customer
Joined:3 months  ago
Posts: 11
11/10/2017 1:01 pm  

I have send you my admin access detail. Thanks for your help


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jimmykho
(@jimmykho)
Active Member Customer
Joined:3 months  ago
Posts: 11
12/10/2017 3:07 pm  

hi, may i know the outcome?


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Tom
 Tom
(@tomson)
Support Team Admin
Joined:3 years  ago
Posts: 2321
13/10/2017 1:11 am  

Sorry the email was incorrect. Please change the login details and send it to support[at]gvectors.com


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jimmykho
(@jimmykho)
Active Member Customer
Joined:3 months  ago
Posts: 11
13/10/2017 3:31 pm  

resend. thanks


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Tom
 Tom
(@tomson)
Support Team Admin
Joined:3 years  ago
Posts: 2321
15/10/2017 11:51 am  

Hi Jimmy,
Thank you for contacting us and for access details. We see many JS error on your website. We're not your website theme developers so we can't fix theme JS errors. We suggest to change theme for a while and make sure this is theme conflict. If Addon starts working after changing theme then you should contact to the theme developers/support and ask them help you to fix JS errors.

Please keep us informed regarding the results of steps I mentioned above.


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jimmykho
(@jimmykho)
Active Member Customer
Joined:3 months  ago
Posts: 11
01/11/2017 6:50 pm  

Hi

My issue resolved once change theme.

But another issue as a admin i can post photo, why my forum member even is moderator can't? it did not show the attach file button? how to setting?

forum issue


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Tom
 Tom
(@tomson)
Support Team Admin
Joined:3 years  ago
Posts: 2321
01/11/2017 9:52 pm  

I think it because your moderator is a new user and doesn't have sufficient number of posts to be allowed to attach a file. This setting is located in Dashboard > Forums > Tools > Antispam Tab > New Registered User section. You can set this option 0 to allow new registered users attache files.


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jimmykho
(@jimmykho)
Active Member Customer
Joined:3 months  ago
Posts: 11
02/11/2017 6:46 pm  

I have set to 0 but still cannot.

My moderator has posted more than 10 posts.

it's theme issue again?


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jimmykho
(@jimmykho)
Active Member Customer
Joined:3 months  ago
Posts: 11
02/11/2017 6:56 pm  

maybe you can login again help me take a look. my register keep on asking me...


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Tom
 Tom
(@tomson)
Support Team Admin
Joined:3 years  ago
Posts: 2321
04/11/2017 12:19 pm  

I see you use an old version of wpForo. Please update it to 1.4.2 version and let us know. We'll login and check the problem. Also please make sure you use the latest wpForo Advanced Attachments addon version 1.1.2


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jimmykho
(@jimmykho)
Active Member Customer
Joined:3 months  ago
Posts: 11
04/11/2017 8:47 pm  

i see. ok i will ask my member to try and let you know again. thanks


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jimmykho
(@jimmykho)
Active Member Customer
Joined:3 months  ago
Posts: 11
09/11/2017 5:11 pm  

Hi May i know it is has limited for photo attached? if i wish to allow certain people with no limit and where to setting as i can't find it. Thanks


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Tom
 Tom
(@tomson)
Support Team Admin
Joined:3 years  ago
Posts: 2321
10/11/2017 1:09 am  

There is no any limit in number of attachments. If user is allowed to attach file, he/she can attach unlimited number of files.


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