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Limited Support

Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed. We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.

 

Attachment in post lost after admin edit

 
wpForo Advanced Attachments
Last Post by radiostv 7 years ago
5 Posts
2 Users
1 Reactions
3,068 Views
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radiostv
Posts: 100
 radiostv
Customer
Topic starter
Sep 12, 2018 4:39 pm
(@radiostv)
Member
Joined: 8 years ago

Everything was working fine until recently. Now as admin if I edit a members post that had attachments, the attachments no longer appears in the members post. The image is replaced with the following message in the post.

-- attachment is not available --

The members attachments still exist on the server, so for some reason when I edit a post something is resetting the association of where it looks for the posts attachments.

To rectify this I have to find the photo, download it locally, edit the members post again, upload the files and attach.

This never used to happen, I could happily edit members posts that had attachments without fear of losing attachment associations.

4 Replies
Astghik
Posts: 6444
 Astghik
Admin
Sep 12, 2018 5:40 pm
(@astgh)
Illustrious Member
Joined: 8 years ago

Hi @radiostv,

Thank you for letting us know. This issue is already fixed. Please update wpForo Advanced Attachments addon to the latest version (v. 1.2.6) and check again. 
Reply
radiostv
Posts: 100
 radiostv
Customer
Topic starter
Sep 12, 2018 5:47 pm
(@radiostv)
Member
Joined: 8 years ago

Hi 

I have only ever updated plugins when they are released an they update auto. I downloaded the 1.2.6 but when I try to install its states a folder already exists. How do I update or will this be released as normal so my site picks it up as an update?

Reply
Astghik
Posts: 6444
 Astghik
Admin
Sep 12, 2018 5:52 pm
(@astgh)
Illustrious Member
Joined: 8 years ago

Please navigate to Dashboard > Updates admin page, click on "Check Again" button.

check again
Reply
radiostv reacted
radiostv
Posts: 100
 radiostv
Customer
Topic starter
Sep 12, 2018 6:09 pm
(@radiostv)
Member
Joined: 8 years ago

Thanks, its all fixed and the bug is gone. As ever superb support from you guys 

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