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Last Post by Stephen Schowengerdt 6 years ago

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Posts: 10

Stephen Schowengerdt

Customer

Topic starter

Sep 17, 2018 2:42 am

(@gerdtimdalpine-org)

Member

Joined: 6 years ago

I have recently registered and installed the Advanced attachments plugin. No errors during the install.

The "Attach Files" text shows up when editing and adding posts, but the paperclip graphic does not and clicking on "Attach Files" does not pop up the file browse window.

I've read through all of the posts in this forum looking for the fix to no avail. I have cleared all caches since installing the addon.

The forum URL is: https://www.imdalpine.org/alpine101/forum

Do you have any suggestions for me?

14 Replies

Posts: 6201

Astghik

Admin

Sep 17, 2018 12:43 pm

(@astgh)

Illustrious Member

Joined: 7 years ago

Hi gerdt@imdalpine.org,

Please register a new user (who has a permission to attach files) and send login details to info[at]gvectors.com email address to allow us to check it.

Posts: 3

KelvinAyoub

Customer

Sep 18, 2018 12:45 pm

(@kelvinayoub)

Member

Joined: 6 years ago

Have found solution for this? I am having the same issue.

Posts: 6201

Astghik

Admin

Sep 18, 2018 2:50 pm

(@astgh)

Illustrious Member

Joined: 7 years ago

@gerdtimdalpine-org,

Could you please deactivate the "Speed Booster Pack" plugin and check again.

@kelvinayoub

if you use the "Speed Booster Pack" plugin deactivate it and check again.

Otherwise please register the new user and send login details to info[at]gvectors.com email address to allow us to check it.

2 Replies

KelvinAyoub

Customer

(@kelvinayoub)

Joined: 6 years ago

Member

Posts: 3

Sep 18, 2018 2:57 pm

Reply to

Astghik

I don't have speed booster plugin. I have sent login credential to the mentioned email.

Stephen Schowengerdt

Customer

(@gerdtimdalpine-org)

Joined: 6 years ago

Member

Posts: 10

Sep 19, 2018 4:17 am

Reply to

Astghik

I don't have Speed Booster Pack installed as a plugin.

Posts: 6201

Astghik

Admin

Sep 18, 2018 3:41 pm

(@astgh)

Illustrious Member

Joined: 7 years ago

@kelvinayoub,

Please check your website configuration. All files are trying to load from ext/ path, this causes the errors on your website. You have js errors on your website backend as well. Please contact your website developer to change this configuration.

1 Reply

KelvinAyoub

Customer

(@kelvinayoub)

Joined: 6 years ago

Member

Posts: 3

Sep 18, 2018 3:51 pm

Reply to

Astghik

Yes, this is set by WP Hide & Security Enhancer a security plugin to hide wordpress. Knowing that is the cause of the issue helps to find a work around. Thank you.

This post was modified 6 years ago by KelvinAyoub