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Advanced attachments is asking to re-activate very frequently

6 Posts
3 Users
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Posts: 7
Customer
Topic starter
(@mike-bax)
Member
Joined: 3 years ago

Hi,

I'm using advanced attachments. For some reason I need to activate this plugin frequently. I activate it, then it works a while, and then it deactivates somehow.

Does anyone know how to resolve this?

5 Replies
Kyle
Posts: 728
 Kyle
(@kylew)
Prominent Member
Joined: 3 years ago

Hi @mike-bax,

Please provide the versions of wpForo plugin and advanced attachments addon.

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Posts: 7
Customer
Topic starter
(@mike-bax)
Member
Joined: 3 years ago

In an attempt to fix this issue, I just updated wpForo and advanced attachments, I do not recall what versions I used before. I'll come back here if advanced attachments is re-requesting activation again.

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Posts: 7
Customer
Topic starter
(@mike-bax)
Member
Joined: 3 years ago

It happened again, the update did not fix it unfortunately. My wpForo version is 2.1.6 and my advanced attachments is 3.0.4

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1 Reply
 Tom
Admin
(@tomson)
Joined: 9 years ago

Famed Member
Posts: 4176

Hi @mike-bax,

I think this is a license key issue. What license key did you use for activation of the license? Can you please click the Disconnect License button in Dashboard > Plugins admin page for the Advanced Attachments addon then activate the license with the newest license key?

 

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Posts: 7
Customer
Topic starter
(@mike-bax)
Member
Joined: 3 years ago

Ok, I clicked the disconnect license button, but nothing happened. The advanced attachments addon just keeps functioning. Should there not be a message or something asking for activation after disconnecting the license?

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