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Posts: 5
Customer
(@peter-johannesen)
Member
Joined: 4 years ago

Hello, I got the exact same problem with the Widgets. The weird part is that some of it works.. let me explain. 

Working by displaying images:

On the main page www.hokx.com and any BUT 1 sub page (below) the images of users are showing in the right sidebar as it is the same setup.

Not Displaying besides for the admin

Here on our bonus code page in the right sidebar it does not show any images besides the image for the admin.

 

What makes it extra weird is that it is the same plugin used and the options is actually within the single plugin. in the widget options you can select Most Voted Comments, Active Comment Threads, Most Commented Posts, Activer Commeters and Recent Comments.

My question is if I have for example Active Commenters and Recent Comments enabled, why does the pictures show for one of the tabs while the other tabs does not show?

thanks in advance

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Elvina
Posts: 1403
(@elvina)
Support
Joined: 5 years ago

Hi @peter-johannesen,

Not Displaying besides for the admin

Here on our bonus code page in the right sidebar it does not show any images besides the image for the admin.

The avatar "scr' is not correct, that caused the issue.  See the screenshot below:

widgets

My question is if I have for example Active Commenters and Recent Comments enabled, why does the pictures show for one of the tabs while the other tabs does not show?

There should not be such an issue. Please activate the Recent Comments and let us know, to allow us to test it.

Reply
Posts: 5
Customer
(@peter-johannesen)
Member
Joined: 4 years ago

Hello, Thanks for reply.

1) the avatar "scr". - Are you able to provide any insight in what could be the cause (plugin? setting?, etc.) and how to "easily" fix this? I guess if i correct the code it would be wiped away on the next wordpress update.

In my simple understanding your plugin should select the images from the same platform which it does not and therefore for me it seems the issue lies with the way your plugin extracts the pictures as it clearly shows that a certain part of it does so successful and the other part does not.

2) I have enabled the widget with the "dual tabs".

best regards

Reply
Elvina
Posts: 1403
(@elvina)
Support
Joined: 5 years ago

Hi @peter-johannesen,

1) the avatar "scr". - Are you able to provide any insight in what could be the cause (plugin? setting?, etc.) and how to "easily" fix this? I guess if i correct the code it would be wiped away on the next wordpress update.

In my simple understanding your plugin should select the images from the same platform which it does not and therefore for me it seems the issue lies with the way your plugin extracts the pictures as it clearly shows that a certain part of it does so successful and the other part does not.

It seems there is a plugin conflict. Could you please deactivate the plugins one by one a check after each deactivation to find the problem maker one.

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