Used to be, when you typed @ and then a character or two, a list of users would pop up, which was nicely formatted with yellow and grey. Now, while that list pops up, it's just small black text with a bullet point next to it, that overlaps any other text that may have been typed in the interim. It's a bit confusing to get around if you've continued typing text in the comment field. Just a heads up.
Notifications
Clear all
Jun 03, 2020 9:54 pm
6 Replies
Jun 04, 2020 3:15 pm
Hi @daisypeel,
Used to be, when you typed @ and then a character or two, a list of users would pop up, which was nicely formatted with yellow and grey.
Make sure the comment rich editor is enabled, and insert @ symbol then type user nicknames, it’ll do an automatic user search and suggest you user for mentioning.
Popup design has not changed. See the screenshot below: 
Jun 04, 2020 9:07 pm
Yes, it's doing that, but it doesn't look nearly so pretty anymore:
Jun 05, 2020 11:51 am
Translate
▼
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
Jun 05, 2020 8:42 pm
Unfortunately they're behind a paywall so you'd need to be logged in. But I also notice that I don't have the option in the comment form editor toolbar to search for a user anymore - has that option been removed?
Jun 05, 2020 8:58 pm
Oddly, I have two websites, both running the same theme, one site the pop up looks normal and the other is the bullet list shown. Guess I'll keep digging around.
Jun 06, 2020 1:55 pm
Translate
▼
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
But I also notice that I don't have the option in the comment form editor toolbar to search for a user anymore - has that option been removed?
Yes, in the new version, we don't have the search option.
Oddly, I have two websites, both running the same theme, one site the pop up looks normal and the other is the bullet list shown. Guess I'll keep digging around.
Please send the admin login details to info[at]gvectors.com email address to allow us
to check.