Professional WordPress Plugins and Services. wpDiscuz, WooDiscuz, Advanced Post Pagination
Hello and thanks for your good work.
I have purchased the bundle and have activated the addons to see which ones I'll need.
All the addons got installed and activated without a hitch.
However, on activating "User & Comment Mentioning" the site crashes and I get this message: "There has been a critical error on your website."
I deactivate this addon and everything goes back to normal.
wpDiscuz - User & Comment Mentioning
Version 1.4.8
Please send the admin login details to info[at]gvectors.com email address to allow us to check it.
I have just sent you the access details.
Please note that this is a live site.
Regards!
I am starting to think that there may be a conflict between this plugin and WP-Pro-Quiz. Just a hunch. I may well be wrong.
The developers checked your website and saw that the wpDiscuz User & Comment Mentioning add-on doesn't have any relation with the issue.
We've activate the wpDiscuz User & Comment Mentioning add-on on your website and don't find such an issue. Please check it to make sure.
We found the following notice, that may cause the issue. See the screenshot below:
Another reason may be that the site work overloaded, at that time when you faced with this issue.
Thank you for following this up.
This is what happens:
I activate wpDiscuz User & Comment Mentioning add-on on my website and immediately get the above-mentioned error. I deactivate it and the error goes away. I have done this tens of times and that is the exact thing that happens each and every time.
I did it one more time just a few minutes ago and and got the same result, so it seems to me that wpDiscuz User & Comment Mentioning add-on DOES have a relation with the issue.
It may help your developers to note, as I explained in my emails, that this issue affects certain posts and not all of the posts.
Here is a post NOT affected when the addon is activated:
https://www.myenglishworld.org/how-to-get-hitched-pronunciation-vocabulary-lesson/
Here is a post affected when the addon is activated: (See the screenshots please.)
https://www.myenglishworld.org/forget-dating/
Regards,
P H
It may help your developers to note, as I explained in my emails, that this issue affects certain posts and not all of the posts.
Thank you for clarification.
The issue comes from the Wp-Pro-Quiz plugin. Please follow the steps below to see the problem:
1. Find and open the following file:
wp-pro-quiz/lib/view/WpProQuiz_View_FrontQuiz.php
2. Go to the 623 line, and you'll see the following hook:
apply_filters('comment_text', $this->quiz->getText())
3. There is an issue with the code, the comment_text filter must get at least 2 parameters. The wpDiscuz User & Comment Mentioning add-on also uses that hook. As far as the plugin doesn't pass the other parameters the issue takes place. So you should contact the Wp-Pro-Quiz plugin support, and let them know about the issue.
Below is provided the documentation of the hook, please check it: https://developer.wordpress.org/reference/hooks/comment_text/