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Private Comment plugin gives website errors


Rjk
Posts: 83
 Rjk
Topic starter
(@rjk)
Trusted Member
Joined: 2 years ago

I jnstalled the wpdiscuz private comments plugin and now clients are getting the wordpress critical error notification

11 Replies
Astghik
Posts: 5060
Admin
(@astgh)
Support Team
Joined: 4 years ago

Please leave a screenshot of the issue. 

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10 Replies
Rjk
 Rjk
(@rjk)
Joined: 2 years ago

Trusted Member
Posts: 83
Astghik
Admin
(@astgh)
Joined: 4 years ago

Support Team
Posts: 5060

Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you. 

BTW: your topic was moved to the correct forum. 

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Rjk
 Rjk
(@rjk)
Joined: 2 years ago

Trusted Member
Posts: 83

@astgh credentials have been send last week

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Astghik
Admin
(@astgh)
Joined: 4 years ago

Support Team
Posts: 5060

@rjk,

Please leave the email subject here to allow us to easily find it.

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Rjk
 Rjk
(@rjk)
Joined: 2 years ago

Trusted Member
Posts: 83

@astgh Fwd: New reply was posted!

that is the headder 🙂

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Astghik
Admin
(@astgh)
Joined: 4 years ago

Support Team
Posts: 5060

ok, thank you. The email is found. 

I've already asked the developers to check the issue. I'll update this topic once I get some news for you. 

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Rjk
 Rjk
(@rjk)
Joined: 2 years ago

Trusted Member
Posts: 83

@astgh thanks

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Astghik
Admin
(@astgh)
Joined: 4 years ago

Support Team
Posts: 5060

We've checked several times and don't find such an issue. Please watch these videos:

  1. https://www.screencast.com/t/BlDx9nvwBAQS
  2. https://www.screencast.com/t/rvwzCqTS
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Rjk
 Rjk
(@rjk)
Joined: 2 years ago

Trusted Member
Posts: 83

@astgh i did see you were testing, but when you where testing, we did get the same screen again at a mobile device

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Astghik
Admin
(@astgh)
Joined: 4 years ago

Support Team
Posts: 5060

We've cheking again several times and still havn't seen the issue. 

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