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Online Users addon stopped working...  


HARRISON
Posts: 6
Customer
(@harrison)
Member
Joined: 8 months ago

I added the Online Users addon and it started out working great for about half an hour and then
everyone I had log in for testing (guests, admins, etc.) showed the "red offline message" even though they were in fact "online". The green never returned. What's the deal? I had to show this to a client so used some CSS suggested here to hide the Online Users Red icon. So far the green icon is missing in action. Any fixes? Why would it work and then stop? Formal Smile  

2 Replies
HARRISON
Posts: 6
Customer
(@harrison)
Member
Joined: 8 months ago

I'm using 5.3.5 with freshly purchased addons.

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1 Reply
Astghik
Admin
(@astghik)
Joined: 3 years ago

Support Team
Posts: 4532

@harrison,

Please leave some example URL to allow us to check it. 

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