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Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed. We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.

 

Los Stars

21 Posts
2 Users
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Posts: 58
Topic starter
(@nick776)
Trusted Member
Joined: 7 years ago

@Astghik, that is correct. The poblem is that the ratings (stars!) that we got in the past are gone for the sites/pages which are NOT ID 1896 or ID 12911

for example: we got 4 stars from user 1. 5 stars from user 2 at a specific site that is not ID 1896 or ID 12911. these STARS! are gone

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Astghik
Admin
(@astgh)
Joined: 8 years ago

Illustrious Member
Posts: 6450

@nick776

ok understood. Let us check it. 

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Posts: 58
Topic starter
(@nick776)
Trusted Member
Joined: 7 years ago

thnx Astghik

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Posts: 58
Topic starter
(@nick776)
Trusted Member
Joined: 7 years ago

For example. If you scroll down to the comment from Jutta Date 02.09 we got 5 Stars but they are lost

https://www.hello-world.net/camino-portugues/  

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Posts: 58
Topic starter
(@nick776)
Trusted Member
Joined: 7 years ago

or from Carla Date 02.09. 5 Stars.

https://www.hello-world.net/jakobsweg-pilger-coaching/

They are lost

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Posts: 58
Topic starter
(@nick776)
Trusted Member
Joined: 7 years ago

The problem is not these few stars that we lost. The problem is in the future. If we got a huge amount of stars and the possibility exists that we can lost all 

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Astghik
Admin
(@astgh)
Joined: 8 years ago

Illustrious Member
Posts: 6450

@nick776

Could you please deactivate the Wordfence plugin during this process? 

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