Professional WordPress Plugins and Services. wpDiscuz, WooDiscuz, Advanced Post Pagination
hi there, to try and solve the problem with translation on my site I removed the plugin and reinstalled it, but now it will not let me enter an API key for either yandex or Google. It puts a red cross against it. Translate is no longer showing up. Please can you help. thanks.
Site example here: https://puro.coop/consumers/biologiko-xorio/
Hi @aorchard,
We couldn't find such an issue on our test websites. We'll need admin access to check it. Please send the admin login details to info[at]gvecrors.com email address.
Hi @aorchard,
For some reason, your server blocks requests with curl URL. It seems some security plugins blocks it. We recommend deactivate the plugins one by one and check after each deactivation. Also please check your server settings as well and make sure there are not any restrictions.
Hey there, thanks. But I disabled all plugins and the host company set Curl for php 7.2 and still the same problem... urgently need this fixed now as tomorrow it goes live at an event.. thank you
Hi @aorchard,
We've checked and faced with the following issues.
Issue realated to overloding of server:
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>503 Service Unavailable</title>
</head><body>
<h1>Service Unavailable</h1>
<p>The server is temporarily unable to service your
request due to maintenance downtime or capacity
problems. Please try again later.</p>
</body></html> blocks requests with curl URL issue.
cURL error 7: Failed connect to translate.yandex.net:443; Operation now in progress
Please note you cannot use both Google and Yandex translation tool, you should choose the only one of them. Please let us know which one do you choose.
Thanks for looking into this. I prefer Yandex, but it will not remove the Google one...
What do I need to ask of the host company?
Thanks
Please copy the Google key and save it to a file on your computer so as not to lose it.
Then open your website database manager (phpMyAdmin).
In the wp_options table find the translate_settings option name and replace the value with this one:
a:6:{s:3:"api";s:6:"yandex";s:5:"valid";s:1:"1";s:3:"key";s:84:"trnsl.1.1.20190313T115437Z.c16e1e1f375d55ca.a442564f55f229e607209a25f207f7b734a471ab";s:18:"trns_form_bg_color";s:7:"#FFFFFF";s:22:"trns_form_border_color";s:7:"#333333";s:27:"trns_text_bottom_line_color";s:7:"#CCCCCC";}
Please note the wp_ is just a prefix in your case it can differ.
Ok I have done this. The translate now appears again, but when I click it, it is lagging and does nothing. Are you saying this is owing to the server?
If you already checked that you’re running the recent versions mentioned above. Other common causes at server side for this error are:
Thank you. There used to be "phrases" but now it has disappeared... so I don't seem able to translate messages sent to subscribers.
You've enabled the "Use Plugin .PO/.MO files" option. In this case, you should translate phrases using Loco Translate plugin.
d**n.. ok and to translate the automated email sent to a person when they add a comment? it was so easy through
Also how to remove the code on this page?
https://puro.coop/consumers/biologiko-xorio/
It says "you can not delete default field" when I try to remove from wpdiscuz / forms
I fixed most of these things now. so no need to reply. thanks for your help.
But the translate link on comments still not working... just hangs.
You have many JS errors on website and those affect Translate button.
Main Errors come from lazy-load-for-comments plugin, please disable this plugin and delete all caches.
Ok, we see now it works and sends a request to Yandex, but it returns an error so please continue to check the points mentioned in Tom's posts, the problem in your server cURL configuration.
In case you couldn't fix this issue we have to refund this addon the Translation addon. Just let us know.
