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Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed. We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.

 

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Posts: 10
 Alex
Customer
Topic starter
(@techroot)
Member
Joined: 9 years ago

Hello.

Β 

Notification options in this addon seems to be broken. Users can flag comments, but they recieve no confirmation and they have to double-flag them to get the "you already flaged this" message.

Also, no mail is being sent to admin, no notification appears on backend, and nothing happens.

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No errors are shown, nor in backend,frontend,or error_log on public_html and wp-admin folders.

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Thanks

2 Replies
Posts: 10
 Alex
Customer
Topic starter
(@techroot)
Member
Joined: 9 years ago
Posted by: Alex

Β they have to double-flag them to get the "you already flaged this" message.Β Β 

This is a side note, even doing this, no notification mail is sent to admin.

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Posts: 4233
 Tom
Admin
(@tomson)
Famed Member
Joined: 10 years ago

Hi Alex,

I'm really sorry but this kind of problems can't be fixed on support forums, it's impossible to detect why your website doesn't send emails. So we recommend to attentively read this posts and find the issue yourself:

https://gvectors.com/forum/how-to-and-troubleshooting/comment-subscription-and-notification-dont-work/#post-1678

Β 

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