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Topic starter
11/09/2019 6:54 pm
Subscribe to Comments Reloaded
I used Subscribe for comments reloaded plugin before and It's work fine but it's not supported in wpdiscuz. So I want to use built in subscription function but for some reason It's not working. I test it, subscribe but don't receive any emails for new comments at all. This is really important function for my site, not sure how to fix it...
12/09/2019 4:52 pm
Hi @anonimniq,
Please check the points mentioned in this support topic and leave some feedback for each one:
Topic starter
12/09/2019 4:59 pm
Thank you, I'll check it. Meanwhile I reply to your test comment on my website to see if you receive any notifications.
Topic starter
13/09/2019 5:08 pm
Still can't find a solution for this problem. DB table is OK, subscriptions are there, I test it many times, subscribe with one email, then comment with another email from different IP, but no notification on the subscriber email. I as an admin receive notification for all new posts and comments, this is enabled on the wordpress backend so the mail function is working fine... as I said in my first post, this function is working fine with another subscription plugin that I used before. This is really important function for my site, because all users are non-registered.
13/09/2019 5:41 pm
Please wait a bit. I'm going to ask the plugin developers about this issue. I'll update this topic once I get a response from them.
14/09/2019 4:57 pm
Please install and activate the Duplicator — WordPress Migration Plugin, backup your WordPress site and send it to info[at]gvectors.com email address to allow us to check it.
Topic starter
14/09/2019 5:38 pm
I send the backup to you.
Topic starter
15/09/2019 5:39 pm
@astghik
do you received the backup?
Topic starter
16/09/2019 1:41 am
I disable ajax loading for comments option in my theme setting and issue is fixed. Subsctibtions worked now.