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All comment authors are showing up as guests.

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wpDiscuz

Last Post by WPDiscuzNoob 7 years ago

11 Posts

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WPDiscuzNoob

(@wpdiscuznoob)

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Joined: 8 years ago

Posts: 7

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14/08/2019 6:24 pm [#4361]

Hi,

I have been using wpDiscuz for some time now. It is an awesome commenting plugin. 🙂

Most of things work just fine but I noticed that all the authors of old comments show up as guests. For example, the comment from posts author from an year earlier is also labelled as "Guest". However, the comments have proper labels.

I recently messed up my `postsmeta` table. Did this change the author labels for old comments. If it did, how can I correct the author labels again?

For example, the comment from a post author now labels him as "Guest". How can I again get the "Author" label back on those comments?

Thanks.

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wpDiscuz user role

Astghik

(@astgh)

Illustrious Member Admin

Joined: 8 years ago

Posts: 6645

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16/08/2019 1:34 pm

Hi @wpdiscuznoob,

Thank you for contacting us.

Could you please send the admin login details to info[at]gvectors.com email address to allow us to check it?

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WPDiscuzNoob

(@wpdiscuznoob)

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Joined: 8 years ago

Posts: 7

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16/08/2019 5:00 pm

Hi @astghik,

I have sent the email. New comments show the right user roles. Only the old ones label everyone as Guest.

Thanks.

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Astghik

(@astgh)

Illustrious Member Admin

Joined: 8 years ago

Posts: 6645

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16/08/2019 5:04 pm

@wpdiscuznoob

Yes, I see, thank you, however, you've forgotten to add your website URL. Please send it as well.

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WPDiscuzNoob

(@wpdiscuznoob)

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Joined: 8 years ago

Posts: 7

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16/08/2019 5:45 pm

@astghik

I have sent the URL now. 🙂

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Astghik

(@astgh)

Illustrious Member Admin

Joined: 8 years ago

Posts: 6645

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16/08/2019 5:48 pm

@wpdiscuznoob

Now It's ok. Let us check the issue. I'll update this topic asap.

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WPDiscuzNoob

(@wpdiscuznoob)

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Joined: 8 years ago

Posts: 7

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17/08/2019 10:55 am

@astghik

Do you have any update regarding this issue?

There is no problem if the author roles on old comments can't be changed. There are just two comments anyway. 🙂

Thanks.

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Astghik

(@astgh)

Illustrious Member Admin

Joined: 8 years ago

Posts: 6645

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17/08/2019 3:28 pm

@wpdiscuznoob

ok, we've found the reason for the issue. Somehow the user Id and the comments are not connected with each other. Probably the user was deleted and the new user was added with the same email and name, but in this case, IDs are not the same.

You should find and change the userID for the current comments.

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WPDiscuzNoob

(@wpdiscuznoob)

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Joined: 8 years ago

Posts: 7

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