All comment authors are showing up as guests.

Hi @wpdiscuznoob,

Thank you for contacting us.

Could you please send the admin login details to info[at]gvectors.com email address to allow us to check it? 

Hi @astghik,

I have sent the email. New comments show the right user roles. Only the old ones label everyone as Guest.

Thanks.

@wpdiscuznoob

Yes, I see, thank you, however, you've forgotten to add your website URL. Please send it as well. 

@astghik

I have sent the URL now. 🙂

@wpdiscuznoob

Now It's ok. Let us check the issue. I'll update this topic asap. 

@astghik

Do you have any update regarding this issue?

There is no problem if the author roles on old comments can't be changed. There are just two comments anyway. 🙂

Thanks.

@wpdiscuznoob

ok, we've found the reason for the issue. Somehow the user Id and the comments are not connected with each other. Probably the user was deleted and the new user was added with the same email and name, but in this case, IDs are not the same. 

You should find and change the userID for the current comments. 

Hi @astghik

Posted by: @astghik

You should find and change the userID for the current comments. 

Could you please tell me where these comments would be located?

Thanks.

@wpdiscuznoob

sure, you can find it in wp_comments DB table. 

Thank you @astghik 🙂