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Registering up votes very slow

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(@canewsforum)
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When clicking on the up vote thumb it can take 3 to 6 seconds  for the up vote to finish.  If I clear all cache on the site, they then register immediately.  Why would it be a caching issue, am I missing a setting somewhere?  We are having to clear the cache on our site multiple times per day.  Thanks. 

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Astghik
Posts: 5911
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(@astgh)
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@canewsforum,

Please try to exclude the whole "assets" folder from the cache plugin settings. The folder path is /wp-content/plugins/wpdiscuz-advanced-likers/assets/*

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Posts: 90
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Topic starter
(@canewsforum)
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I excluded the folder yesterday, and check today and the problem still exists.  It seems that the longer I stay on a page the time to register a vote increases.  If I purge the page cache, it will speed up again. Any other suggestions?  Thanks.  

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Astghik
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(@astgh)
Joined: 6 years ago

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Posts: 5911

@canewsforum,

Use the hook-code for disabling the wpDiscuz functions for post cache cleaning. It should solve the issue:  https://wpdiscuz.com/docs/codex/filters/wpdiscuz_manage_post_cache_clearing/

Put the code in the active theme functions.php file. This article should be helpful for you: https://www.wpbeginner.com/plugins/how-to-easily-add-custom-code-in-wordpress-without-breaking-your-site/  

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Posts: 90
Customer
Topic starter
(@canewsforum)
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Joined: 3 years ago

Thanks Astghik, unfortunately neither solution has worked.  For further information I am using Themify Ultra caching, I use the Chrome browser and the condition begins over time if you have the same post up.  Refreshing the page does not clear the problem, only purging all cache will clear the problem.  

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Astghik
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(@astgh)
Joined: 6 years ago

Illustrious Member
Posts: 5911

@canewsforum,

Could you please check if the "Someone votes my comment" checkbox is enabled in the "Enabled Notifications" section? It's located in the Dashboard > wpDiscuz > Settings > Addons > BuddyPress Integration admin page. 

If the checkbox is enabled, please disable it and check again. 

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Customer
(@canewsforum)
Joined: 3 years ago

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Posts: 90

@astgh Hi, yes it is, I have attached a screenshot. 

BPI
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Customer
(@canewsforum)
Joined: 3 years ago

Member
Posts: 90

Any other solutions to try and fix this?  It is still happening.  

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