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Help!Addons for wpdiscuz in dashboard can't display!  


ling
Posts: 3
 ling
Customer
(@leighwoo)
Member
Joined: 3 years ago

I had purchased 10 addons for wpdiscuz,and active them in my site. 

01

But when I go to "settings","addons",I can't see them.

02

they can't display until I click "refresh comment optimzation".

03

But when I want to change the tab to  setting another addon, I can't click it and swich to the "live update"

04

Please help me as soon as possbile.

Sorry,I'm not good at English.

Thank you very much

4 Replies
Tom
Posts: 3162
 Tom
Admin
(@tomson)
Support Team
Joined: 5 years ago

Please deactivate all addons

then activate those one by one and check after each deactivation. And find the one which cause this issue.

Reply
ling
Posts: 3
 ling
Customer
(@leighwoo)
Member
Joined: 3 years ago

I had already done that.I deactived all plugin,only active the wpdiscuz and wpdiscuz addons ,but still the same problem.

Reply
ling
Posts: 3
 ling
Customer
(@leighwoo)
Member
Joined: 3 years ago

I had sent a EMail with my site admin account to support@gvctors.com, I had cost 115$ to bought your addons because I'm really love your plugin. Please help me to solve the strange probem.

Thank you very much.

Reply
Tom
Posts: 3162
 Tom
Admin
(@tomson)
Support Team
Joined: 5 years ago

Thank you we got you email, I'll let you know once we found some solution. This is a site-specific hard conflict. We need to find the conflict point then try to fix.

Reply
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