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[Solved] Paid for addon but still showing payment outstanding.

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Product License Questions
Last Post by Tom 9 years ago
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 John
(@johndunninguk)
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[#1084]

Hi,

Today I have purchased the embed addon for WPFORO system, and have a receipt from Paypal along with a receipt email from GVectors too. However when I log into my account it shows that the payment is outstanding, and I'm unable to download the plugin for use on my forum.

I have tried sending a message through the contact form too, however so far I've heard nothing back. Maybe it's just the time difference with me being in the UK or something? Please can you rectify this matter as soon as possible please, as I'm sure it must be a simple oversight somewhere.

Kind regards,

John


 
Posted : 21/02/2017 8:41 pm
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addon payment outstanding download account
 Tom
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Hi John,

thank you for your purchase. For some reason the order was not automatically activated. We just did it manually. please navigate to your account page to find activation key and download link.


 
Posted : 22/02/2017 12:43 am
 John
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Thanks for getting back to me, it's much appreciated.

John

 


 
Posted : 22/02/2017 2:40 am
Sam
 Sam
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Please do the same for my order.


 
Posted : 26/02/2017 6:44 pm
 Tom
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It's done, thank you.


 
Posted : 26/02/2017 6:47 pm
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Topic Tags:  addon (346) , payment (27) , outstanding (2) , download (32) , account (16) ,
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