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[Solved] Can I have my license reset to use on different domain?

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(@pat-cherubini)
Posts: 7
Member Customer
Topic starter
 

I installed wpforo and several add ons on one domain.  I've pivoted and will be changing domains, and abandoning the first one.  

The add ons are not listed as activated on the old domain so I can't disconnect the license.  When I try to activate them on the new domain I get the message

"The number of activation exceeded limit. Please connect with support !"

I can't see anywhere to deactivate licenses in my gvectors account and am a little stuck at the moment.

Can you please re-set my licenses?  I only had one set.

Thank you so much!

 
 
 
Posted : 06/12/2021 4:26 pm
Astghik
(@astgh)
Posts: 6131
Illustrious Member Admin
 

@pat-cherubini,

The keys are just reset. Now you can activate the addons again. 

 
Posted : 06/12/2021 4:32 pm
(@pat-cherubini)
Posts: 7
Member Customer
Topic starter
 

@astgh Thank you!

 
Posted : 06/12/2021 4:42 pm
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