Addons desactivated every days, why !?

@steelbookpro,

Please let us know the wpDiscuz version installed on your website. 

@astghik

It's Version 7.1.0. And it's WordPress 5.4.4.

@steelbookpro,

Have you activated the addons as it's mentioned here: https://gvectors.com/forum/product-license-questions/how-to-install-and-activate-addon-license-key/

Posted by: @astghik

@steelbookpro,

Have you activated the addons as it's mentioned here: https://gvectors.com/forum/product-license-questions/how-to-install-and-activate-addon-license-key/

One of the two addons had its license expired. I bought again and entered the new activation code. I think it's good (to be confirmed tomorrow), thank you!

Fabien.

Unfortunately, my two addons were deactivated again today. Do you have an idea of the problem ?

Fabien.

@steelbookpro,

Have you activated the addons as it's mentioned here: https://gvectors.com/forum/product-license-questions/how-to-install-and-activate-addon-license-key/

Please confirm that you've done this step? 

@astghik

The box to enter the key has disappeared : 

@steelbookpro,

Please navigate to Dashboard > Updates admin page, click on the "Check again." link. 

@astghik

I don't find. In the dashbord of WPdiscuz ? There is nothing ! 

@steelbookpro,

Please to Dashboard > Updates admin page and click this button:

Then go to Dashboard > wpDiscuz > Settings admin page and find addon activation form:

@tomson

Thank you. I do that, but nothing change. I have 7.0.7 version of emoticon, do you think it can be the problem ?

@steelbookpro,

Ok, can you deactivate, then delete wpDiscuz Emoticons addon, then download the latest 1.0.8 version from Your Account and install it again.

All my add on's get deactivated every day. I thought this issue was resolved but keeps recurring.

I have tried to communicate with support team and nothing.

And I see all these other users facing the same issue: THE ADD ON'S KEEP GETTING DEACTIVATED AUTOMATICALLY EVERYDAY.

Can someone help so we are not going through this. 

Posted by: @nabros

All my add on's get deactivated every day. I thought this issue was resolved but keeps recurring.

I have tried to communicate with support team and nothing.

And I see all these other users facing the same issue: THE ADD ON'S KEEP GETTING DEACTIVATED AUTOMATICALLY EVERYDAY.

Can someone help so we are not going through this. 

Please try this one: https://gvectors.com/forum/product-license-questions/addons-desactivated-every-days-why/#post-27101

@tomson we have tried this as well in the past and it does not work with our license key. Please note:  the addon's were bought last year. No new license was bought this year. 

The issue remains: THE ADD ON'S KEEP GETTING DEACTIVATED AUTOMATICALLY EVERYDAY.

Posted by: @nabros

@tomson we have tried this as well in the past and it does not work with our license key. Please note:  the addon's were bought last year. No new license was bought this year. 

The issue remains: THE ADD ON'S KEEP GETTING DEACTIVATED AUTOMATICALLY EVERYDAY.

Please contact us via info[at]gvectors.com email address and refer to this topic.

@tomson we have tried this https://gvectors.com/forum/postid/27101/ today . we will check tomorrow. and if the same issue exists then will wait for the update as noted by one of your team members on the wordpress.org thread. Thank you.

The pugin's are still getting deactivated on their own. Is there a way to issue to a refund please.

Posted by: @nabros

The pugin's are still getting deactivated on their own. Is there a way to issue to a refund please.

I think you have some serious issue with your hosting service or with the WordPress. The plugin update checking or PHP cURL functions of the hosting server doesn't work. Please contact us via support[at]gvectors.com email address for further discussion.