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Embed Add-on

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Posts: 3
Customer
Topic starter
(@devon-golden)
Member
Joined: 3 years ago

Hello

I recently bought the add-on for my website. However, I migrated my site to a new domain and no longer use that domain so I would need to transfer my activation key to the new website. 

Is this possible?

Kind regards

Devon

5 Replies
Astghik
Posts: 5923
Admin
(@astgh)
Illustrious Member
Joined: 6 years ago

@devon-golden,

Sure, please provide us your order ID. 

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1 Reply
Customer
(@devon-golden)
Joined: 3 years ago

Member
Posts: 3

@astghik here is the order ID: #36678
Thanks

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Astghik
Posts: 5923
Admin
(@astgh)
Illustrious Member
Joined: 6 years ago

You can also do it yourself.

Just use the "Disconnect License" link in Dashboard > Plugins admin page before disabling and moving the addon to the new domain.

Disconnect License
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2 Replies
Customer
(@devon-golden)
Joined: 3 years ago

Member
Posts: 3

@astghik The Wordpress installation has already been removed. I cannot do that.

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Astghik
Admin
(@astgh)
Joined: 6 years ago

Illustrious Member
Posts: 5923

Mo problem @devon-golden,

We've just reset the order ID. Now you can activate the addon on a new domain. 

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