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X embeds not working

8 Posts
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Posts: 13
Customer
Topic starter
(@rob-mielcarski)
Member
Joined: 3 weeks ago

I successfully tested an x.com embed yesterday on your live demo before I purchasing the add-on today.

x.com embeds are not working on my site.

Please tell me how to make x.com embeds work or provide a refund.


7 Replies
Astghik
Posts: 6640
Admin
(@astgh)
Illustrious Member
Joined: 8 years ago

Hi @rob-mielcarski

Please provide the URL where we can see the issue. 


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Posts: 13
Customer
Topic starter
(@rob-mielcarski)
Member
Joined: 3 weeks ago

My site is:

https://un-denial.com/

x.com embeds work if I rename the link to twitter.com but I do not want to do that because twitter.com is not the URL that is displayed in browsers.

I successfully tested x.com in your live demo before purchasing and bought on the assumption x.com would work.

Please advise how to fix.


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Astghik
Posts: 6640
Admin
(@astgh)
Illustrious Member
Joined: 8 years ago

@rob-mielcarski 

Pleas elet us know how are you tring to embed?

It works fine when we check your website. Testinmg comment made by us: https://twitter.com/elonmusk/status/2026180380085404123

 


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Posts: 13
Customer
Topic starter
(@rob-mielcarski)
Member
Joined: 3 weeks ago

Thank you.

I know it works if I edit the URL from x.com to twitter.com. That's the whole point.

I had that working before I bought your plugin.

I want to copy an x.com URL from the browser and paste it without having to edit it.

I tested x.com on your live demo and it worked without editing. That's why I bought the plugin. Then when I installed it, x.com did not work.

Please advise how to make x.com URLs work without editing.


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1 Reply
Astghik
Admin
(@astgh)
Joined: 8 years ago

Illustrious Member
Posts: 6640

@rob-mielcarski 

We don't find such an issue on our test websites. Please deactivate the plugins one by one and check after each deactivation to find a problem maker. 

Keep cache plugin (if you have) deactivated during the resting. 


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