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The rank is not deleted


Aleksandr A
Posts: 11
Customer
Topic starter
(@aleksandr-a)
Member
Joined: 10 months ago

Hello, I assigned the first rank for 3 "I like" marks, but after the user received the rank, I deleted his rating using the "I don't like" marks, but the award was not removed. It looks like something is wrong with the plugin.

scrin 1

 

5 Replies
Astghik
Posts: 5354
Admin
(@astgh)
Support Team
Joined: 5 years ago

Hi Aleksandr A,

Please update the wpDiscuz - myCRED Integration addon to the latest version (v. 7.0.5), delete all caches and check again. 

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4 Replies
Aleksandr A
Customer
(@aleksandr-a)
Joined: 10 months ago

Member
Posts: 11

@astgh Updated, nothing has changed, rank icons are not removed.

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Astghik
Admin
(@astgh)
Joined: 5 years ago

Support Team
Posts: 5354

@aleksandr-a,

Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you. 

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Aleksandr A
Customer
(@aleksandr-a)
Joined: 10 months ago

Member
Posts: 11

Did you manage to solve the problem?

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Astghik
Admin
(@astgh)
Joined: 5 years ago

Support Team
Posts: 5354

@aleksandr-a,

Have the admin login details been sent to the email address?  

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